Awarded 2018

Riverside Nissan

Awarded 2018
Today 09:00 AM - 09:00 PM
Open Now
Sunday
10:00 AM - 08:00 PM
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 09:00 PM
Saturday
09:00 AM - 09:00 PM

Customer Reviews of Riverside Nissan

4.8
Overall Rating
(53)
Recommend: Yes (50) No (3)
Write a review: Sales | Service
sales Rating

Should've Gone to Riverside First!

by immonsterr on 03/05/2018

I recently bought a 2018 Rogue from another Nissan dealership in the area and loved the car. There were some loose ends that needed to be tied up so I repeatedly called this other dealership for answers. No one ever got back to me, despite their repeated promises to get back to same day. Fast forward to 3 weeks later and I'm served a letter demanding that I return the vehicle since they failed to complete my financing within the allotted time period. Sure, I could've resigned paperwork, but no one was talking to me or answering any of my questions so why would I bother with this other dealership. I called Riverside Nissan in a panic trying to secure another vehicle with a completely different dealership and they totally delivered! I was confident that I had made a good choice before I even got to Riverside! I got the same vehicle (a little better, to be honest!) and received much better service! Orlando was fantastic and so helpful. I had already owned a Rogue for 3 weeks by the time this all happened so I was very familiar with all of the features, but he still walked me around and showed me everything. Riverside Nissan took the horrible experience I had at another dealership and made it right. I felt valued as a customer and not like they were just seeing dollar signs. Thank you, Riverside Nissan!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

53 Reviews
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sales Rating

Should've Gone to Riverside First!

by immonsterr on 03/05/2018

I recently bought a 2018 Rogue from another Nissan dealership in the area and loved the car. There were some loose ends that needed to be tied up so I repeatedly called this other dealership for answers. No one ever got back to me, despite their repeated promises to get back to same day. Fast forward to 3 weeks later and I'm served a letter demanding that I return the vehicle since they failed to complete my financing within the allotted time period. Sure, I could've resigned paperwork, but no one was talking to me or answering any of my questions so why would I bother with this other dealership. I called Riverside Nissan in a panic trying to secure another vehicle with a completely different dealership and they totally delivered! I was confident that I had made a good choice before I even got to Riverside! I got the same vehicle (a little better, to be honest!) and received much better service! Orlando was fantastic and so helpful. I had already owned a Rogue for 3 weeks by the time this all happened so I was very familiar with all of the features, but he still walked me around and showed me everything. Riverside Nissan took the horrible experience I had at another dealership and made it right. I felt valued as a customer and not like they were just seeing dollar signs. Thank you, Riverside Nissan!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Sentra 2018

by Fabi1234 on 02/25/2018

Got what I wanted and was happy with the price

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Vehicle purchase experience

by Jesus_1984 on 02/19/2018

I recently purchased a used vehicle at Riverside Nissan. I did some research on a few local dealerships and ultimately decided to go here. My experience was great, Irvin Solis was our salesman and he made the process go smooth. I don't have the best credit, but Irvin was able to help us work out a deal that worked for us and also for the exact car my wife wanted. Good deal, got the car we wanted, great customer service, can't beat that. Thanks Irvin Solis.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Dedicated Team at Metro.

by Hosshalsey on 02/13/2018

Thank You to the team at Metro especially GSM Christine who always goes above and beyond. Orlando in sales is a Pro. And Sue in finance is Awesome too. This is number 5. Go to Metro. They will make You happy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Riverside Nissan

by Gabef09 on 02/13/2018

Great experience! The salesman Irvin was extremely helpful with no added pressure to purchase. He helped move things around in order to get the vehicle I wanted w/o selling me a different car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Amazing service

by Eveandjon on 02/10/2018

Miguel (sales) and Susan (finance) made it so easy to purchase the vehicle we needed. Amazing service and would definitely come back here.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Frankie

by edgarrodi on 02/09/2018

Frankie helped out a lot and gave me a lot of great advise as a first time buyer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

Frankie at Nissan

by Edgarrodi on 02/08/2018

Frankie did a great job, he helped out a lot, he gave great advice and as a first time buyer help out with everything. He is also a very honest guy and doesn’t lie and tells you things straight and direct.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Worse experience ever

by Myaria82 on 02/07/2018

I would not recommend this place to anyone...spent 5 hours There to get a “new” Nissan car that has a broken tail light no books or factory floor mats never seen a new car look like this before

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

Great experience

by fclongoria on 01/28/2018

I went in yesterday just to browse at vehicle's not really prepared to lease another just yet. That's when I met Irvin, he's was very polite and helpful. Not in the least bit pushy which was what I have experienced at other dealerships. He allowed me to look at a few cars explain the difference between the vehicles and what my options were. Like I said I wasn't really prepared to lease another car just yet so I left. After thinking it over for a few hours messaged him and asked if I could come back to test drive two vehicles that I had liked. He was very quick to respond and told me to go ahead and return and he'd help me out. He let me test drive the two cars that I liked and then showed me a car that I had never even considered. Turned out to now be my first choice. I left for home to think about it and discuss it with my husband. Returned today, I test drove it again and just couldn't resist. Irvin did everything he could to get me the best possible deal. I'm so elated to have the vehicle I love and that he made it as stress free as possible. I would highly recommend if you're shopping for a Nissan in Riverside, ask for Irvin Solis.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Lease vehicle

by Ar_buyer on 01/17/2018

Helpful and friendly straight forward

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great helpful service

by Edvega1989 on 11/23/2017

My car was totaled last week and I am currently in the market for a new vehicle. I stopped by the dealership and was greeted by Jay Candelas a salesman there at Nissan. He was helpful and understanding with answering all the questions I had. Showed me a few vehicles and gave me information I needed. Although I did not purchase a vehicle then I will definitely be going back when I am ready to make my purchase and working with Jay. Definitely recommend him as a salesman.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2017 Sentra SR

by Moises86 on 11/16/2017

Alfonso did a great job with the sales process. He’s knowledgeable and effective in building positive rapport.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Amazing customer service

by MarieB22 on 09/27/2017

As I walked into the dealership I met Irvin, he greeted me with a smile and was ready to assist me. Listening to all my needs and wants he shows me a few different cars. His customer service is outstanding and needless to say I bought a car that I absolutely adore! I am going to refer all my friends and family to Irvin, he understands the definition of customer service and loyalty. Thank you Irvin

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great place to buy a car!

by MicheleN on 09/25/2017

Riverside Nissan is a great place to purchase a vehicle. They were friendly helpful and willing to work with me. The whole process went quickly and I left with a car and a smile. Definitely recommended :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Dealership - Highly Recommend

by PaulineF_Chino on 09/20/2017

I recently purchase a 2017 Nissan Rogue Sport from Riverside Nissan and couldn't be any happier. Irvin Solis and his team made my purchase stress free, pressure free and fast. I went in expecting to purchase a base model S and walked away with an almost fully loaded SV in the exact price range I was after. The day I purchased my car was the hottest day of the year and Irvin was nice enough to drive us around the car lot in an air conditioned vehicle to make the process much more comfortable which was much appreciated. Irvin even took the time to make sure I knew how everything in the vehicle worked and was set up properly as far as connecting the blue tooth with my phone, etc., which was nice for the drive home. Thanks again Riverside Nissan!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Purchase a new car

by Rodriguez21 on 09/07/2017

My experience at riverside nissan was great this is the 3rd time we visit and was able to buy the car we wanted to get Kevin Amaya is a great sales person he helped us not only this time but on our 1st visit I highly recommend him to anyone buying a car at riverside nissan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Experience!!!

by Jessica23 on 09/07/2017

I went to riverside Nissan and I was helped by Kevin Amaya and he was able to get me the car I wanted at a good price. Overall I was very happy with my experience and the great customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Sales Rating at Nissan with James

by mysecondRogue on 09/06/2017

My sales person was James, he sold me the Rogue I brought in for trade on a new car. I did not know which car I could purchase. At first a young man showed me an Altima, because I thought that it would be all that I could afford. Then he called for a sales person to take it from there and James came to talk to me. I was very nervous and James calmed me down by giving me positive feedback to all of my questions. I felt relaxed and was able to discuss all of my concerns regarding the purchase of a car. He knew that I really wanted to stick with a Rogue. However, I didn't know whether or not I could meet the financial needs it would require. He went down the street to get me a new Rogue to drive. He was amazingly helpful and he was able to relay my concerns to his financial upline, who's name I don't recall at the moment. However, between the two of them I was able to relax and explain my financial position. They both worked with me and gave me one of the best deals that I could get for this car. I have never been treated so well by any dealership before in my life. When they finally decided on their best offer, I could not believe the deal. I was so elated that they took the time to hear me out and solved all of my concerns. I felt like a queen and completely relieved at the offer they gave me. I will always come back to Riverside Nissan for all of my purchases, from now on. Thank James for his kind attention and resolution of my quest to get a new automobile.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Very good service

by erikamvaldez on 09/03/2017

Our experience with the car buying was great. Mike and Cesar were very helpful and thorough with our questions. Will definetely recommend this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Bought a vehicle

by Sgeorgeovich on 08/31/2017

Irvin solis originally helped me out with buying my new used nissan rogue. Nissan was willing to work with me on the payment and was patient with the negotiating. The sales manager closed the deal and i am plenty satisfied with the customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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