Henry Curtis Ford

Today 9:00 AM - 8:00 PM
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Sunday
10:00 AM - 6:00 PM
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Henry Curtis Ford

2.7
Overall Rating
(53)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
53 Reviews
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service Rating

great service

by cajunoat on 06/24/2017

Have been a customer for a long time. I get great service every time i come in. I have had several service advisors over the years, and all were great. Currently i have Phil France, and he is fantastic. I noticed a few have come and gone recently. Dont know why but please dont let your senior people get away. Their knowledge and ability is what makes your service dept great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Henry Curtis Ford

by Lisa20153859 on 09/25/2015

I have to really thank Jeff Schult and the rest of the Hansel Ford team for making my car buying experience a pleasure instead of an ordeal. My new Ford fusion is a joy to drive. I would definitely recommend my friends and family to the dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Keep coming back!!!

by 2016FEXLT on 09/09/2015

The sales and management staff at Henry Curtis Ford have once again gone above and beyond our expectations. They are truly devoted to their long term customers and will do what ever it takes to keep us happy. My husband and I have a total of eight Ford vehicles on both sides of our family....HC is most certainly doing something right and that's why we keep coming back.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Pillsbury runner!

by Pillsbury4x4 on 09/08/2015

My f150 4x4 has 186,000 miles on it and is a little beat up but is still running fantastic. Phil always tells me what the problems are and what we need to do to fix it he always keeps me in the loop. I'm very happy with all the work I've had done!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Great Service and Great People

by rachelj7503 on 09/03/2015

Phil was very nice and helpful and answered all of my questions.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service

by MSanford5272 on 09/01/2015

Service was great. Easy to book an appointment. Friendly staff upon arrival. Vehicle maintenance was completed in a timely manner. Recall parts are on order.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ford fan

by Fordfan2947 on 09/01/2015

I purchased a 2015 Ford Edge and am really happy with the vehicle and the team that helped me with my purchase. This was probably the simplest and quickest car purchase I've made (and I've purchased plenty) Thank you Henry Curtis!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Always great service.

by camarinemom on 08/29/2015

I brought in my 2015 Ford Escape for two recalls. Excellent service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Recall and ride provided

by 1903wine1903 on 08/29/2015

I was do in for a recall and had a golf lesson set up @ FoxTail in rohnert Park and was able to get a ride to and from the lesson back to the dealership. It really helped me out.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Wonderful buying experience from beginning to end

by Clarkes on 08/25/2015

It feels as though our Sport F150 2015 truck was handpicked for us by our personal assistant Keith Jones AKA salesman for Henry Curtis Ford in Petaluma. Not only was Keith attentive to our wants and needs but also thorough in showing us the accessories that go with the vehicle. The whole experience was wonderful. We will recommend this dealership to family or friends looking for an automobile.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Pleased

by jimrolle on 08/23/2015

We leased a 2015 F 150. The staff was very helpful. We had a lot of questions and they were very patient with us. We were looking for a 6 1/2 foot box and the staff did an extensive search to try to accommodate us. Unfortunately the search in all of California, Oregon and Nevada produced no f-150 with that box size. We were also very impressed that we were allowed to test drive the truck for 24 hours. This time is what finally convinced us to go ahead with the lease.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

great service

by bigrad1 on 08/19/2015

I am happy with the way I was treated . I will go back to this dealer to buy ny next car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Ford service people

by RenoReilly on 08/18/2015

Your service people were great, did the service of the Escape in a timely manner. your shuttle people were also great, thanks Gary

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Completely satisfied

by SESK on 08/16/2015

We bought a used Honda Odyssey (Touring) that just had come in from a lease return (the night before) to their sister company). The service was great - Manny went above and beyond to help us get what we wanted/needed. The whole staff was pleasant and helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good service

by hcford on 08/14/2015

My service advisor, Joe Turgeon, was super helpful, as usual. He is pleasant to work with, knowledgeable, always greets me by name, always keeps his word when he promises something, explains things so I can understand, and keeps me coming back to Henry Curtis Ford.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Really Good Purchase and Service Experience

by JamesG2448 on 08/14/2015

Purchased 2015 Ford Focus Titanium. Wonderful experience working with my salesperson, Nick Bondoc. I appreciated his clarity, directness and willingness to spend as much time as needed to make sure I understood what the vehicle offered. Pricing was fair. (A little below Kelly Blue Book 'fair price'.) Two Sales managers thanked me and made me feel they too valued my biz. Took vehicle in to the service dept to address some minor scuffs on the body. Service advisor, Joseph Turgeon, was also great to work with. I received car back in pristine condition. Really appreciated Joe's attention to detail and willingness to be my Ford information 'big brother'. No glitches in my experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Service. Very polite and helpful staff

by Miguellopez on 08/09/2015

Very Good service. I bought a 2016 ford explorer sport and it was easy with the helpful staff. The dealership has a very polite staff. I had a good experience with this dealership. I'd recommend anyone to this dealer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Fantastic Service Department

by TiburonRon on 08/05/2015

Joe in service is always fantastic. He set up the appointment, greeted me by my first name when I pulled up and had the shuttle waiting for me. All the work was completed on time and all repairs were fully explained. We drive up from Tiburon to have our truck serviced.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

the good life

by redpony2015 on 08/03/2015

I was very grateful for the service provided by the dealership.I went in with no appointment and Transportation Specialist Steve W. set me up with one.And while my Ford Escape was being serviced I was provided with a ride to a shopping moll,picked up right away when I called for a ride back. Now after driving away enjoying the feel of my Ford Escape I felt now that's Service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

great job!

by Marti4537 on 08/03/2015

Phil was very friendly and took great care of my car and I didn't even have a appoitment

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Best Service Ever!

by DonnaT3015 on 07/30/2015

My experiences at Henry Curtis have always been the BEST! Joe in Service is a real sweetheart & always very helpful in keeping my 2014 Explorer in tip top shape. I travel alone quite often & feel very safe & secure knowing that my car has always been cared for. Thank you all for great service 😘

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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