Today 9:00 AM - 6:00 PM*
*At this time store hours may vary.
Sunday
11:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Audi Fremont

4.9
Overall Rating
4.89 out of 5 stars(36)
Recommend: Yes (35) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

I'm totally in love with my new Audi!

by Lauren C on 09/02/2021

When I first came to test drive the Audi Q5, I wasn't sure it was exactly what I wanted. Alex and Samantha got to know me and what I wanted, and stayed patient with me and in touch with me as I figured it all out, and now that I've purchased it, I couldn't be happier!! It's beautiful and I love it so much. Alex and Samantha made it super easy, and I'm so grateful to them!!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

48 Reviews
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5 out of 5 starsservice Rating

Wow

by Knicol on 09/06/2021

Outstanding service, service people, and scheduling. You guys are amazing. You made the service call painless.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

I'm totally in love with my new Audi!

by Lauren C on 09/02/2021

When I first came to test drive the Audi Q5, I wasn't sure it was exactly what I wanted. Alex and Samantha got to know me and what I wanted, and stayed patient with me and in touch with me as I figured it all out, and now that I've purchased it, I couldn't be happier!! It's beautiful and I love it so much. Alex and Samantha made it super easy, and I'm so grateful to them!!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Sales & Service….Soup to Nuts!

by B Toy on 08/18/2021

Great sales experience. Team was able to find me the Q7 I wanted with all the features and colors I requested. The shining star is the service team though! Management down the service group is always amazing! I have experience with other dealerships of various German brands and Audi Fremont is just built different…

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

S4 Purchase

by S4 Purchase on 08/02/2021

Very professional, fast and very helpful purchasing process. Jay was exceptional in his support.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Audi e-Tron SUV

by RobertB on 07/23/2021

I called Audi Fremont for availability of e-tron. Got a replay right away to see the models. Even though inventory was small, I was able to select the color I wanted and at the lease deal that Audi USA was offering. The sales person was very professional, friendly and accommodating. It was a very pleasant experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Enjoyable Experience

by Logan Clevenger on 07/05/2021

Sales person (Alex) was warm and listened to what I was looking for. He did not push me to buy anything more than I wanted and helped me find the car that best suited my needs. I am very happy with the vehicle I purchased.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Oil Change

by Ian Wotherspoon on 06/25/2021

Had an oil change and an inspection found that the motor mounts were leaking oil.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Informative, helpful and no pressure

by nagw6 on 05/19/2021

We had an excellent experience at Audi Fremont. Everyone we encountered in the process was professional, present and welcoming. There was no sales pressure at all. We look forward to working with them in the future. Special thanks to David and Carl.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Very good service

by Warren on 04/19/2021

Kenneth Lee was very positive and responsible. I had my Q5 lease handle by him. The process was entirely online because I don't have time to come by for a driving test, and Kenneth answered all my questions via email and positively schedule time with me. We got the deal done online, and I was able to have my car ready to go the first time I met him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Creative and flexible Solution

by BobM on 04/18/2021

Team Fremont were super flexible and creative in ending my current lease and making my new one work for my situation. Easy to do business with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Fast and Friendly Service

by PCohen on 04/12/2021

Great experience from the service reminder to picking up my car after service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service experience

by AJ on 03/15/2021

The Audi Fremont Service center does a great job in ensuring that they provide you with the best customer experience, provide timely communication about your vehicle status, and when it’s ready for pickup ... keep up the great work!! PS - miss the great coffee from the coffee station; blame it on COVID 😉

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent Services

by Li Li on 03/09/2021

Audi Fremont gives my husband and I excellent services, as always. Antonio was patient, knowledge, friendly, and pay attention to details. We really made a good choice purchased Audi two years ago. Even Dante, who the salesman who assisted us to get the car, he is the best. Sent a nice note to my husband to check in. We actually stopped by and say Hi to him.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Exceptional Service

by MMODI on 02/28/2021

The Service Personnel went out ifvtheir way to to try abd ensure that everything turn well. The personnel personally engaged in making last minute cleaning to ensure the vehicle was returned to me with no grease stains near the driver’s side. The whole process was professional and respectful and customer focused. Thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Five Star Service

by Patti H on 02/27/2021

AJ was so thorough and fun to work with. We absolutely love this dealership, everyone is so pleasant and helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service Review

by janid on 02/06/2021

Got a flat tire and had my car towed to Audi Fremont. I didn’t have an appointment but was taken care of quickly. Frank Santos was helpful and thorough. The customer service I received from him and others around was excellent.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Audi Q7 service and battery replacement

by Manu on 01/29/2021

The experience with Frank at Audi Freemont was very good. I went in for a regular service and a battery replacement. Though the price quoted on the phone for the battery parts and labor was not what was quoted we went in to the dealership, Frank was kind enough to honor the quote on the phone. Very pleased.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Audi presense not working

by Arvind Vasan on 01/16/2021

Required recal. Service ok except a day late.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service Experience

by Hari on 01/10/2021

Service technician is extremely customer friendly and Prompt on response with good Technical skills

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great professional service

by Great professional service on 01/08/2021

I totally love Audi Fremont service/dealer. The staff is very professional, accommodating and timely.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Exceptional Service and Communication

by Jay N on 12/14/2020

Received notice for service requirements and made an appointment. Upon arrival, a summary of the work to be performed was provided with an estimate time of completion. The work was completed ahead of schedule and the complimentary inspection ensured the overall status of the vehicle. The representative, David D, was professional, efficient and provided all the details I needed about the service completed. I have recommended this dealership to family and friends.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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about our dealership

Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Fremont, California! Come experience “The Fletcher Jones Difference” today!

Amenities
Complimentary Loaner Cars
Complimentary Coffee
Rental Car Service Onsite
Cable Television
Collision Repair/Body Shop