Rock Honda

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Sunday
08:30 AM - 10:00 PM
Monday
08:30 AM - 10:00 PM
Tuesday
08:30 AM - 10:00 PM
Wednesday
08:30 AM - 10:00 PM
Thursday
08:30 AM - 10:00 PM
Friday
08:30 AM - 10:00 PM
Saturday
08:30 AM - 10:00 PM

Customer Reviews of Rock Honda

4.9
Overall Rating
(95)
Recommend: Yes (94) No (1)
Write a review: Sales | Service
sales Rating

Best experience ever

by Sahaljam on 04/21/2018

This was honestly a very pleasant experience. From the minute I stepped in the dealership I was greeted and welcomed the most professional way. Keep up the good job guys!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

140 Reviews
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service Rating

Excellent

by Ahmed99 on 04/21/2018

Salam was very professional and helpful in explaining the issues.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Best experience ever

by Sahaljam on 04/21/2018

This was honestly a very pleasant experience. From the minute I stepped in the dealership I was greeted and welcomed the most professional way. Keep up the good job guys!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Exceptional! Everyone was very helpful. A+

by Kmmquest on 04/20/2018

Everything went wonderfully. Everyone was very professional and genuinely kind. Sales and finance team are amazing!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

First time buyer

by Marlein on 04/18/2018

This was my first vehicle purchase and everyone who helped me through the process was great. Thank you Rock Honda for a great experience I love my new Civic!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Alex Edrees, is the BEST Sales Manager!

by luvtouring on 04/04/2018

Fernando and I were truly frustrated with the San Diego Honda dealerships, so I went on-line and found Rock Honda. So glad I did because I found Alex. He emailed me and assured me that he had the blue Touring I was looking for. Local dealerships wanted to sell me any color other than blue. Alex, made buying a new Touring so pleasant. He gave us a test drive in the vehicle before we bought it, and pointed out the wonderful features. Then, after the purchase, he gave us a verbal tutorial so that we would feel comfortable driving the vehicle back to San Diego. It was dark when we left Rock Honda so knowing about the lights, cruise control and music was important. Alex even took the time to connect our phones to the vehicle, which was important to me because my husband drove the CR-V and I followed behind in our truck. Alex, I can't say enough good things about you! After months of frustration in San Diego, you gave my husband and myself an incredibly relaxing experience. And, as in past experience, this usually isn't the case with a dealership. Then, a couple of days after the sale, Alex contacted us to ask if there were any questions he could answer for us and to make sure we were happy with our purchase. I'm so happy I made the trip to Rock Honda to buy my beautiful Touring. My husband and I thank you, Alex for making us happy Honda owners. This purchase makes it my 4th Honda that I have owned. I will highly recommend Alex to anyone wanting to buy a new Honda vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Purchase a Civic Honda

by Eddyreno on 03/28/2018

I highly recommend Rafael for anything regarding trust, loyalty and results. He is kind and walk you through the whole process without any pressure. I admire his professionalism. He is indeed a great sales man and an excellent human being.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

Awesome customer service

by Motherof3b1g on 03/27/2018

Rock Honda is amazing there customer service was awesome both JR and Jimmy were great.. I had done all my research on the time of vehicle that I wanted filled out contact me form online and got a response form Jr right away.. the process wa smooth and easy.. best experience I have ever had at a car dealership!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Happy owner

by Estherwizan on 03/26/2018

Live my new Honda Pilot touring Got the exact one that I was waiting for and the entire process was fantastic!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Rock Honda Honda Accord 2018

by Nursegloria on 03/25/2018

Sal Ibrahimi was the best in explaining each car. He was so knowledgeable in Hondas. He was very nice in asking me how I was and if my family was okay when I got in a car accident and was looking for a new car. He also thoroughly explained to me how to operate my new car in which was a completely different car than my old Honda. He explained to me how to use the Bluetooth aspect of the car. He made it easy for me because I was able to understand how to use it. I am 72 years old. You have great customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Who knows?

by jkohnman on 03/15/2018

I really don't know if I got the best deal or not. Wish I did, but everyone makes the car buying so complicated that you can never know. I did email all the top rated Honda dealers in the area, and this was the best price quoted, by quite a bit. The staff here was MUCH friendlier than where my wife bought a CRV earlier this year. I was surprised at how easy they made the test drive (I was comparing with a Highlander). I'm almost 60 and this is the first time I've bought a new car, so I really don't have much to compare with. Overall I thought I was treated decently, just not sure if I got a "deal" or not. They reduced my price some to allow for the addition of an expanded alarm on the Pilot, and that went very smooth. I had it installed today, and the parts dept guy REALLY impressed me. May win my future business because of the steps they took today.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Oil change

by AngelaAnn on 03/15/2018

On 12-12-18 I received exceptional customer service from Service Advisor, Kevin Colon (Rock Honda)! He was very professional and knowledgeable in addressing my questions. My family and I recently moved to the area, and this dealership is definitely the place to bring my vehicle for future service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Customer Service

by Dimeji_1 on 03/15/2018

Excellent customer service. Sales associate was more concerned about a making sure the customer was satisfied than just making a sale.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Bought a new accord

by Mspencer3 on 03/05/2018

Everyone I dealt with(top notch) couldn't be happier with my buying of my new car. I left rock Honda knowing I wouldn't buy a Honda from anywhere else.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great customer service from Zack

by Sammikhail82 on 03/02/2018

Zack was very professional.. he had the car ready when we arrived. He also showed me couple other cars.. The negotiations were minimal, which is great.. The financing part was disappointing as they gave me a very high interest rate.. I have to go through refinancing after leaving there..

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Thank You Al for helping us with the purchase!

by Honda_Pilot1 on 02/25/2018

We come in and test drive between the Odyssey an Pilot. We drive out happily with the honda pilot touring awd. Al Rizal helps us from test drive to delivery our car. Thanks!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Very professional ready to make a fair deal

by AWeeks410 on 02/23/2018

Brought my 4 yo son which could have been much more stressful buying a car but they have a mini arcade, popcorn, tablets, and tv for entertainment so was very helpful to keep him busy. Great team, worked hard to get me a fair deal. All in all got the car I wanted and walked out happy and not feeling like I just made a mistake or got haggled. All around good experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Fantastic Dealership Fantastic Experience

by V_Family on 02/23/2018

Rock Honda of Fontana provided a truly exceptional experience. They made the process quick and easy. We drove away completely satisfied with both our new car and every aspect of our purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Happy with Honda!

by Neneluna on 02/19/2018

My Honda lease return and new lease was such a smooth a nd pleasant experience with Austin at Rock Honda! No stress or inconvenience at all.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

On the go

by Bigpapas220 on 02/16/2018

I was leaving foe vac. I went in late evening before closing the still took my car and serviced it. Which was great. Although I think the price could be better the service was great. Adriana did a great job getting me in and with great service. Thank you

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Customer Service

by als62588 on 02/12/2018

I was so wow'd by the great customer service by all staff here at Rock Honda. I have never been more satisfied from start to finish with a vehicle purchase! They all cared about going that extra mile for me to help me get into a vehicle, which they succeeded!! I am so happy with my new purchase and again with the great!! customer service by all staff!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Our fabulous experience at Rock Honda

by Cblco2017 on 02/06/2018

My sons dream of driving a Honda Fit came true this last week and Rock Honda made that possible . I honestly didnt imagine him driving off the lot with a beautiful 2018 car - but he deserves it he has worked hard this last year - Al from Rock Honda reached out to us after a online inquiry and took my son step by step through the process of purchasing a car - Al made the experience fun and educational, Maire from financing was awesome too we received in depth information in regards to the financing . Both my son and I left Rock Honda feeling great about the purchase ~ Rick Honda - You Rock !!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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