Downey Hyundai

Today 9:00 AM - 8:00 PM
Closed Now
Sunday
10:00 AM - 8:00 PM
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM

Customer Reviews of Downey Hyundai

5.0
Overall Rating
(16)
Recommend: Yes (16) No (0)
Write a review: Sales | Service
sales Rating

No Hassle, No Stress purchase

bySteve_Son 06/05/2018

I also dealt with Jay Prieto the Internet Mgr. I knew what I wanted and I knew what a fair price would be. Jay provided a very competitive price over the phone which I accepted. Made appt for next day and simply showed up and left about an hour later with my new Kona. Jay was very professional and customer oriented. Mr. Lee was also very helpful. Very content with the car buying experience At Downey Hyundai due to Jay's and Mr. Lee's assistance. It was as easy and straight forward as possible. As other reviews have stated … there were No surprises, No Tricks, and most importantly No BS and that is certainly refreshing especially when buying a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
127 Reviews
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sales Rating

No Hassle, No Stress purchase

bySteve_Son 06/05/2018

I also dealt with Jay Prieto the Internet Mgr. I knew what I wanted and I knew what a fair price would be. Jay provided a very competitive price over the phone which I accepted. Made appt for next day and simply showed up and left about an hour later with my new Kona. Jay was very professional and customer oriented. Mr. Lee was also very helpful. Very content with the car buying experience At Downey Hyundai due to Jay's and Mr. Lee's assistance. It was as easy and straight forward as possible. As other reviews have stated … there were No surprises, No Tricks, and most importantly No BS and that is certainly refreshing especially when buying a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My new Sonata--Paul K

byPaulieKon 03/27/2018

I dealt with Jay Prieto --Internet Mgr to negotiate the deal. He was awesome and professional. In his absence on Sunday when I came in, Jerry busted his butt to make sure everything went perfectly--including helping me set up my Android APP. THe Finance mgr, Mr Lee was the best F&A pro I have ever encountered--super friendly and not too pushy. The GM --Arnold, is the most customer friendly GM you will ever find. NO Surprises--no tricks--no BS

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Commerce Hyundai

byTybatiloon 10/20/2016

We got the deal from David Aguilar. Our deal was fast and straight forward. Great customer service, very informative and knowledgeable, and nice deal! Definitely recommended

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Best customer service!

byJayboi93on 10/14/2016

The manager for the service department went over and beyond for me!! Honestly the best expierence I've had at any Hyundai dealership. Exceeded expectations and I will now make this dealership my destination for sure.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Car service

byGalindosotoon 10/12/2016

Very good service and friendly staff thanks to Gabriel for service and Alex very helpful.. They really meet my expectations and the concerns I had for my car ..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Javer Esquivel

byglasso1967on 10/11/2016

Great customer service especially now that Javer Esquivel is working at Commerce Hyundai. I switched to this dealership because of Javer.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Hyundai is a home run! Thanks Jake at Commerce Hyundai

byAugustineRon 09/30/2016

Jake Weber made my car buying experience amazing. Great guy he's very accommodating, courteous, and hard working. I will definitely be recommending friends and family to Hyundai and will continue the relationship with the company.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

The dealer of the century

byFernandoruiz86on 09/29/2016

Very professional and really helpful. Better customer service compared to other dealers. I will recommend this dealer to my friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

My Experience @ Commerce Hyundai

byAugustineT_61on 09/28/2016

Jake Weber said he could help me and he was a man of his word; he did. I was able to lease a brand new vehicle and drive it home that evening.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

My Genesis

byTexaspullon 09/26/2016

Very professional service department. They act like they care about you and your car. Waiting time stated; waiting time delivered.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

BEST SERVICE

byBarhonaon 09/10/2016

Javier Esquivel made me feel welcomed. He went 10 extra miles to give me the best customer service available to his hands. Very nice.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Fabulous Commerce Hyundai

byrleniu68on 09/08/2016

I enjoyed the quick and friendly service of everyone in there. They made me feel comfortable and didn't intimidate me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Super helpful

byRogelio1012on 09/08/2016

The people were very friendly and helpful in getting me out as fast as they possibly could so i wouldn't waste more time there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Hyundai Sonata 2017.......Chankrali

byChankralibenon 09/03/2016

It was good experience......we got what we came for...good price.......and good service GOOD price and they bit other dealer quote

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2017 Hyundai Santa Fe

byXflamesx1212on 09/02/2016

I got the exact car I wanted at the price I wanted to pay.Jack was very nice and funny too

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Outstanding

byHyundai_1on 09/01/2016

Jake Weber was wonderful, fully explained the process from start to finish. He provide a great comfortable environment to negotiate our purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Commerce Hyundai Service visit

byJulieGRickettson 08/30/2016

I can always count on great customer service by the Reps every time I bring my car in for service. Michael who handled my appointment was excellent.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

1st Service on 2015 Genesis Coupe

byJLCalderonon 08/30/2016

Mike Kim was very helpful and called me immediately after the services to my vehicle were completed. I always come here and I'm never disappointed with their service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Perfect Review

byMarishawon 08/28/2016

Explain your options in detail while providing professional services. The family atmosphere with professionalism bring sense of belonging here. It feels like you at home when you walked through Commerce Hyundai Dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

My new car 2016

byElisha16on 08/27/2016

Jake Weber was very helpful at getting me the best deal for me. And they also found the color I wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Car review.

byGabriel78on 08/25/2016

David was great was knowledgeable and well spoken. The dealer had a nice new car ready and set up on the day we requested. One side note is the dealer should talk to the customer a about KARR system prior the sale. Explain what the system is and what it does. The customer should have the option to say no I don't want it remove it. So that a Persian can have their own alarm set up if need. For the price they ask to activated. I can find a better alarm at the same price with many more options. But that is I since I read into this and look up for other option prior to the buy. This is the only thing that I had a bit of a nick with. I was told about this at the financial comtrCt part. Make sure to ask prior. But overall great experience and great price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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