Orange Coast Chrysler Dodge Jeep Ram

Today 8:30 AM - 9:00 PM
Closed Now
Sunday
10:00 AM - 7:00 PM
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
8:30 AM - 9:00 PM

Customer Reviews of Orange Coast Chrysler Dodge Jeep Ram

5.0
Overall Rating
(2)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
sales Rating

Great experience buying my 2018 Jeep Wrangler JL.

byMonsterguy1on 03/05/2018

I could not be happier with the service at OC Auto. I would absolutely recommend them and will go back to them for my next Jeep! Thank you OC Auto and Eder

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
24 Reviews
Sort by:
sales Rating

Great experience buying my 2018 Jeep Wrangler JL.

byMonsterguy1on 03/05/2018

I could not be happier with the service at OC Auto. I would absolutely recommend them and will go back to them for my next Jeep! Thank you OC Auto and Eder

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service department

byRysJeepon 03/05/2018

This dealership is awsome. Just had a service of my jeep done and a few other parts fixed. Thank you to all the service managers, George, Paul, Kelsey, Lana, and Dave.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

BUYER BEWARE-READ BEFORE YOU BUY!

byridgway76on 03/31/2015

On 3/29/'15 my wife and I were informed by the NEW car personnel at Orange Coast Chrysler Dodge Jeep they had two BRAND NEW red 2014 Jeep Summits fully loaded. Come to find out the first NEW Summit had a previous owner, 500 miles on the odometer, scratches and missing accessories. The second NEW Summit had 200 miles on the odometer and a nice scrape on the front spoiler. A salesman by the name of Rod tried to pass these two vehicles off as BRAND NEW! Before dealing with good old Rod-do your homework. Make sure the NEW car you are buying from Orange Coast Chrysler Dodge Jeep is just that-NEW! Don't get ripped off!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

1 Comments

sales Rating

Luke Warm

bynerdswordson 11/08/2014

I will mark the box that I would recommend this dealer, but provisionally. I recently purchased a "new" Cherokee. Well, it had 285 miles on it so it was a demonstrator. No mention of this was made to me. But they made a good deal, so I went for it. Told them I'd be by the next day at 1:00 with a check to buy the car. I showed up at 1:15, no car. Signed papers and gave them my check, no car. Finally with the sun setting, the car. It was washed but nowhere near detailed. They DID go an extra mile when they saw that I was getting steamed, so I give them credit. But then I noticed the car has 315 miles on it. 30 miles in one day!? I brought the car home, did my own detailing (used clay on all of the upper surfaces as the paint was rough as a cob) and eventually it cleaned up very nice. I think they are all good people but the dealership lacks continuity.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

This is a professional well run service department

byfastcar4on 10/06/2014

The service department minimized the time that the custom spends check the car in and picking up the car. It is all done my the service advisor. No more paying at another window. If there is any delay in the service time the customer is notified immediately. The dealership has definitely put the customer first in their sales and service departments.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

VERY PLEASANT EXPERIENCE!!

byPatsgirlon 09/29/2014

Garrett in Internet sales is the best. Very smooth, easy, professional transaction.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Completely satisfied, and happy

byjeepowner21on 09/26/2014

Excellent service, on time, thorough, above and beyond. All Warranty work, but they went out of their way to ensure everything needed was addressed. Supplied a loaner vehicle, took only two minutes to get that wrapped up, so easy! Timely updates, accurate timing on return, and it was a lot of work done, couple days. Very complete service, I am very satisfied.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Easy & Painless New Car Experience!

bymandyincaon 09/15/2014

After getting the run around (and then some) from other dealers in the area, I contacted Garrett (Internet Sales) at OCC Jeep. Garrett worked so hard to get me the car that I was looking for at the price I was willing to pay and I am SO happy with the car that I drove off in. The entire process was so easy and upfront - no hidden fees, gimmicks or lies. The finance manager I worked with, Lori, was very helpful and made the paperwork process a breeze. I would recommend OCC Jeep to anyone looking for excellent service and a no-hassle car buying process! Thank you OCC Jeep!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great price and exceptional customer service

bydrumeron 09/06/2014

Did search at Jeep.com for Grand Cherokee Overland V6 with off-road and tech options. Only one found was at HN Jeep. At their wed sight found vehicle with a great discount price. Filled out on line credit check and was on phone at 9:00AM with Internet Manager Travis S., told him I wanted to buy that Jeep and to put sold sign on it. He told me all the cost involved with purchase and helped me arrange transportation to HB Jeep and return to my home with new 2014 Grand Cherokee Overland 4X4 with off-road and Advanced Technology Group. I had hip replacement surgery and was not cleared by my Doctor to drive at this time. Everything at dealer was ready for me and all cost were as explained in phone conversation. Was a pleasure to work with everyone at HB Jeep.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Awesome Experience

byssorbomon 07/15/2014

I called in looking for a Jeep Wrangler, I was put into contact with Chris R. He went over all the different options on new vehicles, and then proceeded to find a Jeep that matched my description that was 200 miles away. He ran my credit, we negotiated a little bit on the final price, then made the deal. I went in there two days later, the new Jeep was being washed while we did some paperwork. I test drove the new vehicle, it handled like a charm, then signed all the financial legal agreements. Everybody at the dealership is super nice and friendly and willing to work with you to make you feel comfortable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Top shelf all around--go see Kenny!!

byminnow008on 06/23/2014

O. M. G. Totally respectful of my time, never changed the price quoted over the phone after I got there, and super quick and transparent and hassle free leasing process. Totally transparent, and great with lease trade ins (even from another dealer). I was completely astounded in a good way by both the product and the level of service I got here. These guys blow Tuttle Click out of the water. I will be back again and again. Kenny.. what can I say.. he is so amazing I am going to name my first child Kenny. Kenny may literally be the Dos Equis man with Warren Buffet's math skillz all rolled into one. He checked into several financing options until I got the car I wanted with the options I wanted at the price I could afford. I am a surgical resident with a limited income, and instead of throwing a number at me and dismissing me outright as cray cray for wanting luxury on a budget, he really took time to listen to my story and consider my financial situation and worked hard to tailor a package that worked for me. And given what I was asking for, he literally made a miracle happen. When I decided I wanted a luxury package and a different color after already having negotiated a lease on one car, he did the deal and REDID the deal until I was happy, always with good humor and a smile on his face. And he got the other car I wanted from the sister dealer in San Juan Capistrano within just a few hours. He responds to texts promptly--which given the hours I work was a huge blessing because it saved me a lot of unnecessary trips back and forth. With respect to my Acura lease trade in that I actually had a little negative equity on, he just magically made it happen. Seamlessly, quietly, with no hassle. And he got my old Acura dealership to buy my car back the same day-- which literally cuts down on SO much hassle for me. I turned in my car yesterday, and I looked at my Acura account today and it ALREADY reflects the payoff. So amazing. And it was by far the most entertaining lease experience I've had. He shares amazing diet secrets and amazing life stories. I learned a ton about financing from him. And he was so kind and polite despite me literally occupying his office for two days and asking dumb questions about how car dealers work (I'm eternally curious, what can I say?) If any hedge funds need a guy who is sharp and quick with numbers, this is your guy. Also great things to say about Garrett D., Chris, Sam A., Lori, and Kenny--ESPECIALLY KENNY--worked so hard for my business, were unfailingly polite, and made me feel like a VIP. Finally, their vending machine has Famous Amos cookies. Enough said. My backstory: I have leased four Acuras and was ready for a change, plus Acura South Coast and Tustin Acura were not negotiating at all despite being a repeat customer- which is hard as I have a limited salary due to changed job circumstances. So first I went to Tuttle Click jeep, who are [non-permissible content removed]. I have never posted a bad review (or any review really) in my life so I feel a little bad for doing this. But it is such a huge difference between the dealerships that I feel compelled to let people know. For three months I negotiated with [non-permissible content removed]. I would rush after a 30 hour shift to go to Tuttle after they would quote me a great price over the phone--only to get there and be quoted a different price, on a car with totally different options. This happened literally five or six times (I have no idea why I kept going back; hope I guess). And for the price and down they wanted to give me on a Laredo, I got a luxury package Jeep Grand Cherokee limited at Orange Coast. The Tuttle Showroom might be a little nicer but dude, not by a lot, and it definitey doesn't make up for their awful service--GO TO ORANGE COAST!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best researched price in OC

byMr_Grossermanon 05/31/2014

I looked high and looked low, this is where I got the best price and the best treatment. If you go there look for Travis or Rich! Travis helped us get the deal penned out. You cannot haggle over the price but he will make the transaction go smooth for you and the prices are the best in OC. Travis was very patient with us being undecided and gave us the time we needed. Thumbs up - Stefan

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

General Maintenance

byJetBlackRamon 03/14/2014

Very helpful team at this dealer. The service managers are very knowledgeable and helpful. Thanks Brian K. for your help today!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

30,000 mile

byrussauon 02/20/2014

Brian K in service gets a real pat on the back. He is thoughtful, courteous and quite knowledgable. Isn't integrity everything when you're really not sure what's going on under the hood? He takes all the uncertainty away by full and complete explanations. BY his own admission he is OCD and that seems to apply to everyone he assists. It's a really good thing. My baby received a cracked taillight from a downhill biker...he had it replaced faster than I could buy it from Parts. Then I decided to do a 30,000 the next day with a detail. Truck was ready promptly at 6pm and it looked better than new. I mean it GLEAMED. I have had nothing but great experiences at OC Dodge and would HIGHLY recommend this dealership - and I am not being paid to say this either (bought 2012 Laramie). Brian K is a fine asset to this organization of true professionals.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New Cherokee from Orange Coast

byRavion 02/02/2014

Great service. Salesman Chris R. was courteous and diligent in his service. Friendly place to shop for vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Sales and Service in Finance

byDana_and_Heidion 11/15/2013

The individuals who worked on the deal - Jennifer, Dave P., and Julie B. did an excellent job in explaining the costs of each item, the contract, and at the end of the sale, the vehicle. All 3 were incredibly professional and more than accommodating regarding price. I would highly recommend the dealership and it's stellar staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Alright but Be Careful

byhemipower354on 06/26/2013

I had done my homework and the deal was a good one. Then come the add ons...$175 for nitrogen filled tires, $700 or so for an alarm that I never wanted. Once the deal was agreed I ended up waiting 2 hrs for finance; I almost left at that point. I wanted a truck bed cover and nerf bars...the place they referred me to (I think they also own) was a complete ripoff and I got out of there ASAP and went elsewhere. I do like my truck and overall the deal was pretty good but just be careful of the extras and addons.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great buying experience

bycjv20on 10/20/2012

These guys were prompt in responding to e-mail. They had a lower price than other dealerships. Didn't change there price once I arrived, it was a great and very smooth buying process. I live 85 miles away and would buy from them again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great place to buy a Ram

bytrx4502546on 06/25/2012

Great place to buy a car. There price was 3k cheaper than everyone else. Email quote was exactly spot on and no bait and switch. The only con I can think of is the washing of the car for delivery but after I pointed somethings out they recleaned it. Will buy from there again and tell all friends and family about this great place.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

rip-off

byharry80on 11/11/2011

This is the most classless car dealership i have ever seen. As I approached the salesman, I could detect the strong smell of pot! I tried for about 45 minutes to get some info on a car I wanted. The guy was rude and dumb. I finally just walked away. I have heard similar comments from neighbors. Don't waste your time here!~

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Chrysler 200

bydeidre8on 09/09/2011

By far the best car buying experience I've had in 30 years. They did business on a 21st century level. I did my homework on the car I wanted and had a price I wanted to pay. They quoted a price below my mark, I showed up to purchase the car and the price held. I took over 1 1/2 hours off the car buying experience. Even in past years when I leased or bought vehicles and lined up all the details it would take 3-4 hours to complete the transaction. An added bonus was the pricing on my car was so spot on that I was able to get a higher trim level for my budget. A tricky area is with the finance manager. Even in that department I was pleased I was not overly pressured to purchase other add-on goods not wanted and amazing the interest rate they quoted was true. FYI: I traded in a Ford Fusion for a Chrysler 200. I intended to get another Fusion but the 200 had more to offer at a savings of $2,000. My son needs to purchase a car and his choice is a Ford Explorer but after my transaction he will be starting at Orange Coast checking out the Jeeps and Dodge's. To be fair I have a Con- The lot help that washes and prep the cars are lousy. But when I pointed out the bad detailing they tried again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
about our dealership
Google Map