Cerritos Chrysler Dodge Jeep Ram

Today 08:30 AM - 09:00 PM
Open Now
Sunday
10:00 AM - 09:00 PM
Monday
08:30 AM - 09:00 PM
Tuesday
08:30 AM - 09:00 PM
Wednesday
08:30 AM - 09:00 PM
Thursday
08:30 AM - 09:00 PM
Friday
08:30 AM - 09:00 PM
Saturday
08:30 AM - 09:00 PM

Customer Reviews of Cerritos Chrysler Dodge Jeep Ram

5.0
Overall Rating
(1)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
sales Rating

Thank you

by Luiso1512 on 02/10/2017

I buy a jeep with the help of Derrell Williams and it was a really good service and I do recommend it

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
9 Reviews
Sort by:
sales Rating

Thank you

by Luiso1512 on 02/10/2017

I buy a jeep with the help of Derrell Williams and it was a really good service and I do recommend it

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

This dealer is top notch, and Diego F. is an amazing salesman

by pattia1 on 02/07/2013

This past week, I found myself at the Cerritos Dodge dealer 4 times, and each time I walked away with a new car for a different family member. If it was not for Diego F., I may not have found such good deals, or received such good service, that it had me going back several more times. I highly recommend this location, and speaking with Diego personally, he will help you find exactly what you are looking for. Diego is very attentive, and asks lots of questions to be sure you walk away knowing you got a great deal on a car, and it suits all your needs. I give this place a 5 star rating, because I can not give it anything higher. - Felipe Alcala

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Thank you sooo much..

by pattia1 on 01/29/2013

If you are looking for a new car go see Diego F. he will do his best to get you into the car you are looking for. Many thanks to Diego for spending so much time with us on Sunday to go over all the features our new car has and for getting us the best price possible. You're the best. Hope to see you on our first oil change visit.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great job!

by billm56 on 11/27/2012

Buying a car here was the most painless experience we ever had. We were in/out of there in less than three hours! We went in just to "look" and drove away in our new Compass. The staff had a great attitude and were willing to make a deal...

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Experience

by sfginder on 11/20/2012

I had a great experience getting my oil change completed here. My advisor Aileen was amazingly helfpul. I will be returning for my future service needs. -Samuel G

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Oil Change

by sha73 on 11/20/2012

About a month ago I had an oil change for my Dodge Durango and everything went smoothly, I was the second person in line and they finished with the oil change and installed my new windshield wipers in a timely manner. The only thing that I did not receive was information on my recall item that I need for my dodge, but other than that, everything went well. Really would recommend Cerritos Dodge to my family and friends.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Fraudulent Sales Tactics Unethical Practices

by dantep on 04/25/2012

On 4/20/12 I went to Cerritos Dodge/Jeep with the intention of purchasing a new vehicle a Chrysler 200 S Stock # 9219011 which they had on their sister lot at Browning Dodge/Chrysler in Norco, CA. I had been in correspondence with Brett Gringhaus one of the sales reps there. On Monday 4/16/12 I informed Brett that HB Chrysler had this particular vehicle with the exact same options for only $21000 (Price includes dealer discount and $3500 Chrysler rebate) I sent him the link and asked him if they would match the price. Brett wrote back “Yes, we will match that advertised price then. When can you come down?” So I arrived at the dealership on Friday 4/20/12 and was met by another sales rep “Sean” that informed me Brett was not there. I commented that this was very unprofessional to have me come down to the dealership if he was not there. Suddenly a young sales rep comes out and says hello I am Brett. We arranged to have our current vehicle appraised for trade in value (Kelly Blue Book trade value on that day was $7992), I was offered $6300 in trade. I was told that my car and another $1000 down would get me the car with a payment of 457 for 72mos. They factored my payoff as $4800 (It was much lower) That is $1500 for my trade + $1000cash = $2500 They said they were getting me a finance rate of 11.9% and factoring in my county tax rate of 7.75 this would put the vehicle price in the $23250-$23275 range nowhere near the $21000 price at HB Jeep that they said they would match and that their own policy says they will match or give me $5000 http://www.cerritosdodge.com/5000offer.htm?tcdkwid=9960126&tcdcmpid=5168&tcdadid=11048367883 The actions and dealings of this dealership would appear to be that of a bait and switch tactic and flat out lying to the consumer just to get them into the door. They try and confuse the consumer with numbers, luckily I am very numbers oriented and they could not doubletalk their way around the truth that their numbers did not add up. I used several different auto loan amortization spread sheets before I went in and then again after I left to verify their numbers after the fact. For most buying a car is a big decision and they should have confidence that not only are the automotive dealerships being honest but are also involved in fair business practices. Needless to say after we left Cerritos Dodge/Chrysler/Jeep we headed right over to HB Chryslers where we were sold our new Chrysler 200 S at the advertised price of $21000. I have yet to recieve my $5000 compensation for not meeting competitors pricing.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

Scam Pricing

by dondico on 05/19/2011

This dealer lists all kinds of "discounts" on the Chrysler website that simply do not apply to most folks. I consider what they do deceptive and will NOT do business with them for that reason.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
service Rating

BIG RIP OFF

by demillo69 on 08/17/2010

This dealership is a big rip off when it comes to servicing your car. I went in for a tune-up. They agreed to use platinum plugs and put new seals for the plugs. However, they called me hours later saying that I need new seals for the plugs. When I confronted the serviceman who said the seals were included he denied it. They said it would cost me another $500.00 to put in seals that cost under $5.00 ever though they had my car apart already. When I asked how much it would cost if I were to bring back the car they said the same price, $500.00. Therefore, they were going to charge me labor twice the same day. One year later, my car had problems, that is when I discovered that the Dodge Dealer did not use platinum plugs, but regular Champion plugs which were ruined.

  • Recommend this dealer? No
about our dealership
Google Map