Awarded 2017, 2018

West Valley Chrysler Jeep

Awarded 2017, 2018
Today 7:00 AM - 9:00 PM
Closed Now
Sunday
10:00 AM - 8:00 PM
Monday
7:00 AM - 9:00 PM
Tuesday
7:00 AM - 9:00 PM
Wednesday
7:00 AM - 9:00 PM
Thursday
7:00 AM - 9:00 PM
Friday
7:00 AM - 9:00 PM
Saturday
8:00 AM - 9:00 PM

Customer Reviews of West Valley Chrysler Jeep

5.0
Overall Rating
(41)
Recommend: Yes (41) No (0)
Write a review: Sales | Service
sales Rating

Great people

byJimmy21295on 09/30/2017

Kevin K got me all set up in a new 2017 Grand Cherokee. Love my car and the dealership was fast and polite the whole time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
74 Reviews
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sales Rating

Great people

byJimmy21295on 09/30/2017

Kevin K got me all set up in a new 2017 Grand Cherokee. Love my car and the dealership was fast and polite the whole time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Helpful and Friendly!

bykaseyk818on 09/03/2017

Bill Marshall is a very considerate, motivated salesman, and was willing to go above and beyond to make sure that I got the Renegade I wanted. He went as far as staying until 2am and locating the right model for me in a shipment that had not yet been put into the inventory. I had very specific criteria before I signed paperwork, and they made it happen. I am very happy with my choice in dealership, the deal that we made, and the car I chose. I had been to many dealerships before choosing West Valley. Earlier the same day, I had been at Westbrook and was disappointed in the service I was given. I will gladly drive to Canoga Park eventhough I live incredibly close to Van Nuys Blvd. of car dealerships.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Kevin was fantastic

byOHops17on 09/03/2017

I had a fantastic experience with Kevin K yesterday. He helped me buy my first new car and made the entire process actually pleasant. He was in my corner the entire time, and fought to get me the deal I wanted. He was nice and went above and beyond to please me and help me get the car of my dream. Highly recommend asking for Kevin if you go in. Thanks again Kevin!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Bill Marshall was great

byGwilk_12345on 07/07/2017

Bill Marshall was great, helping me get my 4runner. I drove for about 3 hours just to do business with him. I would recommend him to anyone looking for a fair, honest salesman.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Customer Service at finest!! (Bill Marshall is the right person for y

byLulu0334on 07/05/2017

Overall GREAT experience !!!!! Bill Marshall was very helpful at beginning we had lots in regards to purchasing a car. All of ours question he gave great response. With the response given we made a choice to purchase a Jeep! Yay!!! He took his time to demstrated the car and explain every detail inside the car. Customer Severice excellent!!! Keep it up and definitely I will recommend Bill and dealership to my friends and family !! I love my jeep thanks Bill!! Ask for Bill Marshall and you will not regret it .. best at what he does !!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Kevin K is AMAZING

bystephzacharyon 07/02/2017

Kevin K and the team behind him went above and beyond to make my car purchase happen. He spent hours trying to figure out how to make the deal work- and he did this w/o ever meeting me,just thru phone convos. We met when I came to pick up the car of my dreams. Kevin K you are AMAZING in addition to the team you work with

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Amazing Car buying experience

byDzmitry81on 07/02/2017

My family and I had a pleasant experience buying a car with Kevin K at West Valley. We got a great price on our Hyundai Sonata and the sales person matched the discount posted on the web. Kevin was knowledgeable and guided us though out the whole process. We will definitely go back to purchase another car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Jeep Renegade -salesman Kevin K.

byPaedwards138on 07/01/2017

Great dealership to do business with...Kevin in sales who help us was great and treated us like family. Trustworthy. Thanks, Kevin!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

A Wonderful Car Buying Experience!

byviksterchicon 06/30/2017

Let's face it, no one really enjoys the car buying/leasing process; It's long, stressful, and can be emotionally draining. This was not that experience. West Valley Chrysler Jeep and specifically Kevin K. made the experience what it should be - easy, painless, relatively quick, and actually fun! The best part was I got the car I wanted AND the deal I wanted! Thank you Kevin K. for a great experience, you truly made my day, month, year. I absolutely love my new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Wonderful Experience!

byLaurenWon 06/28/2017

Working with Bill Marshall made the car buying process absolutely wonderful - even from 150-miles away. Well worth the drive, we will call on Bill again and recommend him to friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome Service From Kevin K!

byJohanit_Mon 06/16/2017

I was helped today by Kevin Klemz and he was able to work with me to get me in a car that I wanted. He was very helpful explaining all the steps and process to me and going out of his way. I would highly recommend Kevin Klemz if your looking to purchase a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Go see Bill Marshall

byCumminsFamon 06/10/2017

We made a large investment in buying a new family vehicle this past weekend. It started out as a phone call and we got Bill Marshall who was so nice and helpful in answering our initial questions. We immediately left the dealership we had been sitting at and headed straight to West Valley. Once we arrived Bill did such a great job showing us the vehicle we wanted and breaking down all the different features, paperwork that was needed, and handling our trade in vehicle. If you are in need of a new vehicle go see Bill Marshall at West Valley!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent sales person

byRyac_66on 05/31/2017

Kevin K. is a very knowledgeable sales person who made my experience a very pleasant and easy one. I would recommend this dealership to any one who is looking to purchase a Jeep.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Driving my dream Jeep!!!

byJLBW2016on 05/31/2017

Bill Marshall, Eric & Jeff are amazing!! I have so many good things to write about this team & dealership. I haven't shopped for a new jeep in 15 yrs & was trading in my baby wrangler that I my Dad, who passed away, helped me buy so you can imagine how sentimental it was to me. Not only did they understand but they went above & beyond being patient with me for over a week as I cycled through trying to find my next 15 yr jeep. I spent so much time really researching & analyzing everything & Bill was with my husband & I throughout every step. When it was time to crunch numbers Eric went above & beyond doing everything to get us in the jeep of my dreams. They weren't pushy, I never felt stressed or uncomfortable, & they had tons of jeeps to pick from & even helped me build many online. The dealership is clean, open, & we were able to have burgers & drinks they provided for the Memorial Day weekend while we spent time looking. I'm driving my dream car now & it's all because of the amazing team at West Valley Chrysler!!! Thank you so much!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Best Car Buying Experience

byRD_WSTCSTon 05/28/2017

I had the best car buying experience purchasing my new Cherokee at West Valley Chrysler Jeep this weekend. Huge thanks to Eric and Farid for making the process go smoothly, finding the perfect Jeep, and with no pressure in any way. I was referred to West Valley C J by a friend and now I'm referring them myself after this purchase. I will definitely go back when I want to purchase another vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience

byBenmelloulon 05/17/2017

Great experience by Ben from Melloul Went in to buy a Jeep Patriot. Was sort of worrying due to me being a first time car buyer But Lewis Cureton made the entire process very easy with no headaches. I most definitely will be back in 4 years and I highly recommend this dealership and Lewis for your next jeep or Chrysler .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

A+ Service!

byJaniceDon 05/17/2017

Chad was wonderful to deal with as we were in search of a particular vehicle. He made sure to keep in constant communication with us while making sure all of needs were met. He made the process seamless and we couldn't have asked for a better sales manager.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Diamond in the Rough

byprufus12345on 05/10/2017

I had been searching for a Prius for several weeks, and encountered so much disappointment that I was beginning to despair. I would never find a suitable Prius and my life would be an endless cycle of traversing Los Angeles, test driving cars, and dodging scams and weird mechanical issues. Then I found West Valley Chrysler Jeep's ad on cars.com. I sent a very straightforward message; interested in this 2010 Prius, ready to pay cash for the right car, what's the best price you can offer? Lewis Cureton from WVCJ called me back within an hour or two and immediately named a price that was lower than their asking and extremely fair for that vehicle. This impressed the hell out of me because most dealerships will respond to a query like that with "Come check it out and we can talk." SPOILER: I wound up buying it. I test drove it twice, had a mechanic come check it out, and along the way interacted with many of WVCJ's employees. Throughout the process, I found the dealership to be fair, up-front, low-pressure, and generally enjoyable to deal with. Also, if you just sort of sit back and watch the employees you can tell it's a legit business. Everyone is relaxed and seems happy to be at work, and they all get along great. The two salesmen I dealt with the most were Lewis Cureton and Gordon Meyer. Lewis initiated the relationship and quoted the price (as I mentioned), and Gordon was the salesman who helped me work through the final phases of the sale. They were both wonderful and I would totally buy from both again. The whole process was very transparent, and the amazing quote I started with was never questioned or altered. Also, they had an additional employee whose name I can't recall who was a former Toyota mechanic. When I had questions about Priuses in particular, she was summoned from the shop and was able to answer them in detail and educate me about the mechanical nuances of these amazing cars. Once I had pulled the trigger and bought the car, the dealership's manager Eric Van Ace came out to introduce himself and congratulate me, and there was a funny little ritual involving a gong. Everyone was super nice. A great experience start to finish. My only complaint (and it's a minor one) is that WVCJ doesn't allow its vehicles to go off-site for 3rd-party inspections. They're very accommodating if you bring in your own mechanic though, so it was a minor hassle and not a red flag. It cost me a couple bucks extra to bring in the mobile mechanic but ultimately not a big deal at all considering how great the rest of the experience was. And I understand the policy; they have such a huge inventory that keeping track of vehicles going off-site would be a huge headache and probably screw up their schedule. Also they have an awesome repair shop on-site and they make sure all the vehicles they sell are in good shape. I probably didn't need a 3rd-party inspection at all but for me the extra dough was worth the peace of mind. So yeah, overall a wonderful experience. 5/5 stars, would buy again. I'll update the review if my Prius explodes or something but if you're looking for a new vehicle and WVCJ has one you're interested in, you probably can't go wrong by doing business with them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great Experience!

byEmilyK24on 05/06/2017

Had a great experience with Kevin Klemz. Very helpful and knowledgeable. Would definitely recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great experience

bytonybiscon 04/15/2017

We just bought a new Jeep from West Valley CJ and Luis Galindo was the sales associate. He was incredibly helpful, humorous (very important when buying a car!) and explained everything to us about the car and the purchase. He answered all our questions and understood our concerns. It was a terrific experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Shout out to Chad

bymrkuyukoton 04/13/2017

The service was great, Chad helped us a lot with our trade in Mercedes that has a blown motor. I did not think I was going to get a good deal with a Jeep that I wanted considering that the car I'm trading in is useless. However, Chad made it happen. I highly recommend to anybody that is considering buying a Jeep to stop by and see Chad. In the meantime, off-roading is calling. Thank you Chad Caranto for all your help.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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