Nissan of Bakersfield

Today 9:00 AM - 9:00 PM
Open Now
Sunday
10:00 AM - 8:00 PM
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM

Customer Reviews of Nissan of Bakersfield

5.0
Overall Rating
(4)
Recommend: Yes (4) No (0)
Write a review: Sales | Service
service Rating

Nissan Review

by Leslien1983 on 02/26/2016

I love the customer service there everyone is nice and friendly and helpful Alex was great he took care of all my needs for my vehicle and was very nice and courteous. I will definitely continue to do future business and services with Nissan.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
15 Reviews
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service Rating

Nissan Review

by Leslien1983 on 02/26/2016

I love the customer service there everyone is nice and friendly and helpful Alex was great he took care of all my needs for my vehicle and was very nice and courteous. I will definitely continue to do future business and services with Nissan.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Quality Service

by Robert_Stone on 02/23/2016

It took over 2 months to get a back ordered part from nissan (throttle block device) Nissan of Bakersfield gave me a loaner, my service writer tech was very sympathic and kept me updated. I appreciate the professionalism.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Under Promise, Over Deliver

by Joz_Rach on 02/16/2016

I was told my visit might take 3 hours and was pleasantly surprised when they were finished in 2. It's the simple things that make all the difference!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Shelia

by Sheliajane on 02/03/2016

Victor walked me through everything that they were going to do on my car, and answered any questions that I had.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Awsome job

by Alma1125 on 01/28/2016

I was attend in a great matter. Victor was super nice and seem that he loves his job. I didn't have to ask what I needed he just handled it and it was great. Great customer service. Iam very pleased and would go back again

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Stupendous!

by MegDOtt on 01/27/2016

Everyone who helped was very kind. It was my first time to Nissan and they were all very patient as I figured out where to go. The main guy who helped, Ariel, was very nice and continued to let me know my cars' progress through the hour.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New Car Sale

by ewisdom70 on 01/19/2016

I liked everyone"s friendliness and professionalism. Rick the Sales Manager and Randie the salesman were both fantastic. I have already referred a friend to them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great experience

by Erika_mad1989 on 12/20/2015

I love that they have great consumer service ,I don't have to wait a long time and are able to solve my problems quickly and everyone if friendly and have a very clean place.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Nissan Service Survey

by Chalaya on 11/24/2015

The workers were understanding and takes good care of there customers . They make sure there customers leave with a smile on there face .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Nissan of Bakersfield earns my top spot for service

by Kathi_G101010 on 11/20/2015

The staff and management team at Nissan of Bakersfield seem to be in synch with the customers needs. Have no problem with dropping my car off and feeling secure about the results.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

service

by Kalai4th on 11/19/2015

Eye contact. Shook my hand. Very timely oil change and wash without an appointment. Offered water and coffee is a nice touch.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Sue

by SueBeal on 11/18/2015

I got to Nissan early, I was at the express bay before it opened one of the guys suggest I move my car to still be the first in line it was extremely thoughtful

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Best car dealership I've been to

by Nicarbajal on 11/18/2015

I had a very excellent sales person that truly went out of his way to help me get into a car that day. Talked to him over the phone and by the time I got there he had me approved for a car. It was the best experience thank you Juan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Exceptional job

by Rami_rams on 11/15/2015

The associates of Nissan were very polite and answered all my question. Fast oil change and they even cleaned my car I recommend Nissan of Bakersfield!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Very happy with my service

by tleann24 on 11/12/2015

Larry Lara assisted me and he is always very friendly and easy to talk to. He showed me how to check my tires to know when I'm close to needing new ones. It was nice to have someone take the time to actually show me instead of tell me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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