Auburn Chrysler Dodge Jeep Ram

Today 8:30 AM - 8:00 PM
Closed Now
Sunday
9:30 AM - 6:00 PM
Monday
8:30 AM - 8:00 PM
Tuesday
8:30 AM - 8:00 PM
Wednesday
8:30 AM - 8:00 PM
Thursday
8:30 AM - 8:00 PM
Friday
8:30 AM - 8:00 PM
Saturday
8:30 AM - 8:00 PM

Customer Reviews of Auburn Chrysler Dodge Jeep Ram

5.0
Overall Rating
(22)
Recommend: Yes (22) No (0)
Write a review: Sales | Service
sales Rating

Top Notch

byLuvmyJeepon 09/12/2018

This dealership went above and beyond for me. The salesman Sasha Levxhenko was very helpful, kind. And was no pressure kind of guy. I was THAT person that came in an hour before they close and ended up loving and buying a Jeep, so Sasha. And the financial team all had to stay late and did it with smiles.... would recommend this dealership any day

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
27 Reviews
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service Rating

First Rate Service and Knowledgeable Service Advisors

byLouis_Bon 09/19/2018

Lili Steele took ownership of my problem and initially gave me an opinion of the issue with my Jeep Wrangler. She took the vehicle back to the shop and shortly confirmed the problem. My vehicle had to be left for repair and Lili keeps me apprised of the repair progress. The vehicle was repaired by the promised date and is back to top condition! Thanks to You Lili, Brian and all at Auburn Jeep (and the other vehicles)!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Top Notch

byLuvmyJeepon 09/12/2018

This dealership went above and beyond for me. The salesman Sasha Levxhenko was very helpful, kind. And was no pressure kind of guy. I was THAT person that came in an hour before they close and ended up loving and buying a Jeep, so Sasha. And the financial team all had to stay late and did it with smiles.... would recommend this dealership any day

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Thank You for a job well done.

bygregorySon 08/07/2018

Charles Bruce was very helpful and got me I and out in less time then had been expected.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Brian Evans

bySparty65on 08/07/2018

It was a pleasurable experience in dealing with Brian Evans. He is personable, likable and friendly. I say Auburn Dodge overall is a wonderful dealership. They treat customers and perspective customers with respect and dignity. I will definitely go back to Auburn Dodge for future service and possible purchase.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best Sale Service

byScaryPenguinon 06/30/2018

Our sales consultant was great, he provided all of the information that we needed about the car of our choice. He was not pushy or creepy about trying to make a sale and we appreciate it a lot. Especially for my first time buying experience. So thank you so much, Josh Mcclanahan, for helping me with picking my car. Though, I have to say that we weren't too pleased with the service that we got with the financing consultant that we had gotten. So, again, thank you so much for you're amazing help Josh Mcclanahan!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Thank you Sasha at Auburn Jeep

bylovinmyjeepon 05/01/2018

I bought my first Grand Cherokee in 2014 from the Auburn Jeep dealership and was extremely happy with the experience. This weekend I called to see if they had a 2018 Grand Cherokee with the options I was looking for. Sasha texted me a couple of interesting options so we decided to take the beautiful drive up to Auburn. Not only were my expectations met, they were exceeded. I drove home with the car of my dreams! It is perfect. I want to thank Sasha and the sales team for making this a pleasant experience and for getting me another great deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Above and Beyond

byCampertramperon 04/24/2018

Service Advisor Lili Steele went above and beyond the call of duty in solving a thorny warranty problem. Her hard work and advocacy for the customer is very much appreciated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great place to have service or repairs done

byBrandenon 03/22/2018

Bluetooth in my jeep would randomly drop connection. Brian Evans got my vehicle in they figured out the issue, they had it fixed the same day. They have a happy customer for life!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2013 Dodge Durango

byWendysr13on 02/14/2018

Brian Evans was AMAZING! He made sure I was well taken care of in a timely manner. I will defiantly take my Durango back to him for the great service I received!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Brian Evans

byfirefighterbobon 02/04/2018

Brian Evans did a great job coordinating all the work needed and then some. Great job. Thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Charles Bruce was excellent

byBmorganon 01/19/2018

My experience was great and I am very happy and satisfied with the help and service that Charles Bruce and the other folks provided during my service appointment.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome service

byFfgio136on 01/17/2018

I worked with Otis, Taylor, and Sasha. They were all very knowledgeable and showed me all the new features. I am a RAM guy but my last Ram was lemon lawed and I was kind of in the unknown area if I wanted another dodge but after talking with them and driving the truck I had to have it! Matt in Finace was honest and upfront which was greatly appreciated. He worked very hard on getting me a fair deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

A rare car, well served

byJuddmcmon 12/15/2017

Taylor Bottini at Auburn Jeep took very good care of us, and met all our needs-the F&I guy BG also performed well, and didn’t waste my time. Would not hesitate to purchase a vehicle here.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great customer service

byTyler450xon 12/11/2017

The customer service at this location is by far the best I have ever experienced. I would recommend this dealership to anyone. They have taken such good care of me and my family

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Can't go wrong with Aburn Dodge Service Dept.

bybillbieron 11/10/2017

Our family has been going to Magnusen's/Auburn Dodge since 2005. Even during the transition from Magnusen's to Auburn Dodge we had the opportunity to work with the people in both the sales and service departments. Their commitment to customer service is pretty apparent as they make their customers a part of their "family". We have received excellent customer service from both Brian Evans and Damon Wied. When my family experienced a serious medical matter they went out of their way to go over and above. Each of these gentlemen made it their personal priority to be sure that we were taken care of. Their caring professionalism will keep us going back forever. There isn't a greater group than the team they have at Auburn Dodge!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Happy customer.

byMartyK54on 11/08/2017

I showed up for a scheduled appointment for a recall by accident a day early, Charlie Bruce said that’s not a problem I’ll take care of it now so you don’t have to come back tomorrow. I went to the customer lounge and was enjoying my first cup of coffee when before finishing it Charlie showed up to tell me my car was ready. What a surprise. Thanks for the great service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great sales experience

byMichaelon 09/11/2017

Taylor Bottini made my 2017 Ram Tradesman diesel buying experience as low stress and as good an experience as I could have hoped for. I got very nervous with the amount of money I was spending, and he gave me the room to work through everything without any pressure. I am very grateful for that. I recommend them to anyone looking for a vehicle. I compared their pricing with many of the other dealers, and with one known for the best pricing. They were able to beat everywhere I checked.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Lili Steele did a very efficient job

byNelson91016on 05/21/2017

Lili was probably the best part of my experience. She understood my vehicle's problems and my frustration. She didn't treat me like an idiot (which can happen sometimes when you're a woman at a car service center), and she followed up with me to keep my in the loop while my vehicle was being fixed. I appreciated that I did not have to be the one calling in to find out what was going on. I may have been frustrated with Jeep, but she handled my case very well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Used Challenger

byMfallon77on 05/03/2017

I recently bought a very new used challenger from them and appreciated my friendly interaction with the sales team. Unlike the dealers in my home town there was no pressure tactics and very little negotiation was needed to come to what was already a very fair price for the vehicle. Most of the dealing was done via email so everything was pretty much set up when I got there.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Auburn Dodge Service Dept Rocks!

bysbouth1on 05/02/2017

I couldn't have been more pleased with treatment I received from Shannon Weir and staff. I was greeted promptly and before I knew it my vehicle's servicing was complete. I wouldn't dream of taking my 2016 Charger anywhere else as Shannon and his team has set a high standard for anyone else who attempts to service my vehicle. Kudos to everyone at Auburn Dodge!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Auburn Chrysler Dodge Jeep Ram

bySunshineon 03/13/2017

I want to first thank Nick Viola for making my purchasing experience a good one. I do not like dealerships and as a woman this is not what I consider fun shopping. I felt the sales rep gave me the room to process this huge decision. So thanks Nick!! I will send folks your way :)!! I found the finance dept. (sorry can't remember his name) to be very professional, knowledgeable and thorough. He had me reconsider a warranty purchase which I turned down probably twice. He just cautioned me on the functionality of new computerized vehicles and managed to keep my payments under my budget but highly recommended the warranty. I was overall satisfied with my purchased. I know I did get the bang for my bucks with my purchase, so thank you guys at Auburn Chrysler Dodge Jeep Ram Dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
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