Metro Acura

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Customer Reviews of Metro Acura

4.6
Overall Rating
(60)
Recommend: Yes (10) No (0)
Write a review: Sales | Service
sales Rating

Great staff

by Ggggbern77 on 03/21/2017

Mike the guy who help us was so accommodating and courteous. He was very knowledgeable. No pressure...

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

60 Reviews
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sales Rating

Great staff

by Ggggbern77 on 03/21/2017

Mike the guy who help us was so accommodating and courteous. He was very knowledgeable. No pressure...

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Adam Greene a true professional

by SantaClara23 on 02/23/2017

My wife and I went in to Metro Acura looking for a new vehicle for her. Adam Greene was such a professional I don't know where to begin. He was patient with my wife and answered every one of her questions. He listened to her interests and found her a vehicle she really liked. He treated us fairly and we weren't just a sale to him. I would go back to him in a heartbeat.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great Experience

by vmor2016 on 11/29/2016

My husband and I purchased our second Acura from Metro acura last weekend, Another Acura another easy great experience and all the credit goes to Sylvia Vasquez. She is not only very knowledgeable and informative but also very friendly, courteous and honest. She answered every question with patience and made sure the process was smooth. I felt like having a personal shopper with us. We love our new RDX and recommend this dealership to everyone.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Great experience at Metro Acura

by Tyler7687 on 09/27/2016

This is the second Acura we have bought from Metro Acura, and we had a positive experience. Eddie Sanchez was the salesperson and he did not pressure us to buy, was informative, and I felt he had our interests at heart. I feel we got a fair deal, and my wife absolutely loves the MDX! I recommend Metro Acura to anyone interested in buying a Acura and getting an experienced staff to help and sell you a Acura.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Purchasing review

by Victorwei on 08/26/2016

Good experience to purchase car in this deal ship. Adam Greene is a very good sales person very professional, very straight forward and not playing games. Strongly Recommend.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Great sales experience at Metro Acura!!

by ECMDX2016 on 06/30/2016

Leased my 2016 MDX recently and had a great sales experience. Mariah Rodriguez was professional and made my lease purchase enjoyable. I highly recommend her.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Second to None!!!!

by MSchneider1978 on 05/31/2016

I cannot thank Adam Greene and the folks at Metro Acura enough. These guys (and gals) are true professionals. I went in this holiday weekend not really knowing what I wanted and full of questions. Even in the midst of a busy day, Adam was patient and took the time to answer all my questions and show me the features of the different models I was interested in. If you're looking for a new or used Acura, you need to visit Metro Acura in Montclair. Ask for Adam Green. You will not be disappointed.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Ask for Mike Gorka

by Paul1422 on 05/23/2016

Mike is very helpful and informative. Not your typical "car salesman". We've leased two cars from metro and we always leave feeling good about our purchase. I highly recommend metro Acura.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Outstanding service!

by pmcaraway on 05/23/2016

This is our second Acura purchased from this dealer and we emailed to specifically work with Mike G. again. He was fantastic! This time we emailed back and forth before coming in and he was quick to respond and answered all my questions. When we were choosing our car he was knowledgeable and very helpful. I highly recommend this dealer and Mike!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Outstanding Dealer

by happy_owner9 on 04/27/2016

Mike Gorka was efficient in getting us through the process of buying our Acura. There was no pressure to buy "extras" that we werent interested in. Mike made our purchase easy and we appreciate that.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Go to Metro Acura

by PVMC_IECPL on 08/29/2015

Metro Acura is now our go to place for cars. Mike listened to us, helped us get exactly the right car and the financeing was great! We will be back.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Great Experience

by MDX4US on 07/30/2015

We bought a MDX at Metro and were happy with the whole experience - salesperson Mike G and the managers were warm, honest and helpful. I would buy from them again.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Easy experience with Metro Acura

by jcobb041 on 07/20/2015

We worked with Shaun Ridge at Metro Acura who was very helpful and willing to get the deal in place over the phone so that when we came in, it was basically a matter of signing the paperwork. It was the easiest car-buying experience we've ever had.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great Experience - Earned Our Business

by Redlands_Buyer on 07/01/2015

After a bad experience at another local dealer, I inquired through the Metro Acura website about a similar vehicle to the one we would have purchased. Chuck Hershey contacted us and arranged to match the deal we had with the other dealership. He, along with the other staff we came in contact with, were professional and courteous. If you are in the market for an Acura, I highly recommend you give Metro Acura a chance to earn your business – they certainly earned ours.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

2015 RDX - third car from Metro

by azimuth121 on 06/21/2015

Great deals, no B.S., and an easy, hassle-free sales experience with Shaun Ridge are the reasons I keep coming back to Metro Acura. Highly recommended.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

scammed me to buying a new car

by goodlife1 on 06/09/2015

They scammed me for $2,500 for me no reason please reply Big Scam Scam dealer the last thing car shoppers need is a salesperson using tricks and scams to increase their own bottom line, at the expense of the customer. I don’t recommend this dealer too anyone because I been lied robbed and lied I don’t want anyone else to get robbed like I did went to this dealer thinking they could help me with my old Honda lease I thought wrong me and wife drove to the dealer we arrive we met a gentlemen Chuck Hershey I clearly told him that I want to trade in my car a lease he asked how many moths do u need to finish your lease I said about 5 months I told him I was over my miles and other stuff I’m looking for a mdx 2015 he said we sold them all we just have 2016 he said do you want to buy or lease it I said I want to lease it so we could but the negative from my old lease into my new lease car he said sure we could do that I said great we started the process he came back with a great way to rob me he said we will pay the remaining balance of your lease which was s 4 months I said okay I was thinking they were going to be the 3 party of taking over my lease you could have someone take over your lease payment with affecting your credit the process went kind of weird I said they know what they are doing we went supper happy home with the new mdx we told them there where 5 star not knowing they 0 stars I received a letter from Honda financial stating that I owe them $3900 my wife called chuck he said he did not know anything it’s your problem now call Honda and find out why he said so I called Honda they told me I owe them the balance because you drop off your vehicle at metro Acura so I called the sale manager Loren Anderson he said call me when you get the final statement to explain your bill just lies and more lies I call Acura client crop office told them what had happen to me useless so they only have paid 1400 of the balance I am stuck with 2500 it’s like having to drop more money after my down payment $3000 please reply someone

Recommend this dealer? No

Purchased a vehicle from this dealer? No

Did the dealer honor all commitments made? No

sales Rating

Looking for a Car go to Metro Acura!!!

by KyleGalvin on 05/20/2015

Me and my fiancé went to metro and worked with Luke. We are from Barstow and didn't want to buy and just wanted to look at Acuras for the future. We told Luke this and he treated us awesome even though he knew we couldn't buy that day. He showed us everything we wanted to see and was very helpful and friendly. Because of the great service we go.....when we do buy an Acura, we will make the hour and a half drive to go to Metro.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? No

Did the dealer honor all commitments made? Yes

sales Rating

Great Sales and Finance Staff

by Phronemos on 04/06/2015

I arrived in the late evening, hoping to purchase a 2015 RDX (AWD, Tech package). Shaun greeted us immediately, and actually listened to what I had to say. I knew what kind of vehicle I wanted, I had a price range in mind, and I knew that I didn't want to spend hours at the dealer. Instead of giving me some rehearsed sales pitch, Shaun responded to my needs and concerns, and was able to quickly get to the price point I was hoping for. A short time later, I was happily driving home in my new RDX. I wholeheartedly recommend Shaun and Metro Acura to anyone looking to purchase an Acura.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Acura TLX SH-AWD

by STS24 on 03/16/2015

Last week I purchase my second Acura from metro their sales staff was exceptional special thanks to Mike and Dan for making my experience enjoyable and comfortable I will definitely recommend metro to my families and friends

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Got my dream car

by MiMs8 on 01/24/2015

After reviewing for over a month what ca wanted, today my decision was made. I purchased a 2015 Acura TLX after a test drive and sharing with my husband and I all about the wonderful technology, pros and cons; etc. From our outstanding sales representative Shaun. Everyone at Metro are friendly and knowledgeable. Highly recommend you buy a car hhere.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Metro Acura - Excellent Service

by DanielBo on 10/26/2014

Salesman, Shaun Ridge, made our car buying experience easy, comfortable, and enjoyable. His patience and constant attention to our needs made the process memorable. I will certainly recommend Metro Acura and specifically Shaun Ridge to my family and friends.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

about our dealership

Thank you for choosing Metro Acura. We have been a family owned dealership since 1959, and with each and every generation we take the utmost pride in our customer service and consistent transparency. Our friendly staff, and great selection of Luxury Acuras and pre-owned vehicles makes us the only stop you need to make for buying a new car, or servicing your current one. Each vehicle is priced competitively, and our friendly Metro Acura staff is always happy to tend to any of your Acura shopping needs.

Our dealership is conveniently located in the Montclair area and worth the drive. When it's time for your regularly scheduled Service, Maintenance or Repairs, we hope you'll consider our modern and friendly Service Department. If you need Parts or Accessories for your Acura we're glad to help. Be sure to contact us with any questions you may have at 909-542-9650. Let us help you find the Acura of your dreams! We look forward to hearing from you.

what sets us apart
Schedule a test drive and your car will be ready for your arrival.
Price Match & Beat Guarantee!
1st free oil change when you purchase a new Acura.
Shuttle Service for your service appointments.
Google Map
Amenities
Complimentary Coffee
Cable Television
Express Service
Customer Lounge Area
After Hours Drop-Off
Languages Spoken (2)
English
Spanish