Sales Reviews - 174472

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Should have shopped in Colorado

Written by tigeriyz on 05/25/10 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

I purchsed a Honda at Tyrrell-Doyle Honda in Cheyenne a couple of years ago. The thing that had convinced me to purchase here instead of Colorado was the "Free Tires For Life" program. I had heard from various people of the good reputation of Fort Collins Dealerships and different programs that have been offered, but I still decided to give the home-town a chance. Big Mistake. Upon requesting my first sorley-needed set of replacement tires I was told that the program they went through went bankrupt and the offer was no longer valid! I would think that a long-standing business in the community would want to defend it's reputation and make good the original offer to ALL the various customers that purchased their Honda with the Free Tires For Life program. I feel that this program was just used to make a sale and keep you over-paying for dealership oil-changes. The flyer mentions no other company other than Tyrrell-Doyle, and would be subject to false-advertising charges in other states if it were not honored For Life as it states. Needless to say, I will NOT make another major purchase in Wyoming!

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not available

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