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Online purchase of Limited Highlander

Written by scottgbwi on 12/12/07 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Through the online process I bought a Limited Highlander w/a bunch of extras. I put my credit card down to hold the car. They got the car in and installed some after market extras. Everything in the process seemed to go well. Most communication was done via emails. I was notified the car was ready to pick up. I later received a call telling me they had errored on the quote. They raised the price about three thousand dollars. This ordeal is documented throught the Wisconsin BBB. Up until the end of the process I would have recommended the dealership. Now I would not deal with this dealership for any purchase. Wish it didn't have to turn out this way. Thanks.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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