Service Smart Motors Toyota Car Dealership Madison Wisconsin | Edmunds
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Smart Motors Toyota Service Reviews

  • 5901 Odana Rd
  • Madison, WI 53719 (map)
  • (888) 596-7846
  • Chat with Dealer

Service Reviews

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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating After service phone call By cheryl164 on 07/22/16 05:27:10 PM PDT
Recommend this dealer? Yes

I paid the full price for servicing my vehicle when I picked it up. Eleven days after getting my vehicle back, I received a phone call from the dealership saying that my invoice for service was figured wrong and that I owe them $200.00 more. I felt they should have figured the invoice correctly the...
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Service Rating Smart Motors Never Ceases To Amaze Me! By kristathompson on 03/21/16 04:07:01 AM PDT
Recommend this dealer? Yes

Scott Lutzke, Service Advisor at Smart Motors, was truly my saving grace yesterday morning after the lens of my rear light in my new Toyota Highlander busted out while I was backing out of my driveway. Perhaps I failed to use the large screen on my dashboard, directly in front of my face??otherwise...
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Service Rating Statements made, took some persuasion to have the body shop follow through. By k2drew16 on 02/22/16 01:26:58 PM PST
Recommend this dealer? No

The person who was handling my car repairs from Smart Toyota Body Shop initially made statements that he would call me back the next day. The next day came and went, he still did not call me back or return my calls. Eventually, I made several telephones that were not answered, by anyone in their bo...
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Service Rating Top customer service and service By Jennnny on 08/31/15 01:52:27 PM PDT
Recommend this dealer? Yes

I had a great experience like always. I do have a closer Toyota dealership but I always find myself driving the extra miles to this one. Truly great customer service from the minute you drive in. They are quite professional and like to please. I also love the facility it's very comfortable and allow...
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Service Rating Quality Service You Can Trust By mjw11 on 04/07/15 08:10:40 AM PDT
Recommend this dealer? Yes

From ease in scheduling a service appointment to on time performance of required maintenance with courtesy and quality , I have never trusted a dealership more than I have trusted Smart Motors for 17 years. The comfortable, spacious waiting area with many amenities including beverages, freshly b...
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