Wisconsin Dealerships - Russ Darrow Chrysler Jeep Dodge Ram of Madison Wisconsin
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Russ Darrow Chrysler Jeep Dodge Ram Sales Reviews

  • 3502 Lancaster Dr
  • Madison, WI 53718 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Bad start great finish Written by Speedo2001 on 12/30/16 09:03:37 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We arrived at the set appointment time to see a specific vehicle. Oops somebody didn't get the memo. We almost walked out. But after many apologies and 4 hours waiting for the vehicle a good deal was struck. Lucas Branem our sales rep was great, during and after the sale. I can highly recommend th...
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Sales Rating LOVE this dealership!!!! Written by smtus9823 on 09/11/15 10:17:10 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

After looking and researching for about a month for a USED vehicle, I met Tyler Conner! I had my mind set on what I wanted, and how much I wanted to spend, and he talked me into a brand new vehicle! We had been to other dealerships, and was not impressed on how we were treated, but Russ Darrow was...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Awful car buying experience Written by jenny48 on 07/31/14 07:51:26 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Awful car buying experience! The lack of ethical integrity and customer service was unbelievable. After several emails and a letter to the General Manager, nothing was done to rectify the situation. I finally received an acknowledgement and "hope you'll do business with our service department-they h...
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Sales Rating courtesy and customer service missing Written by Tom1967 on 07/01/14 06:37:16 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

The following e-mail was sent to my Salesman at Russ Darrow Madison West location following a very disappointing experience: As a sales and marketing professional for more than 35 years, the poor customer service and misleading sales techniques I recently experienced at Russ Darrow necessitate this...
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