Service Metro Kia of Madison Car Dealership Madison Wisconsin | Edmunds
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Metro Kia of Madison Service Reviews

  • 5442 Wayne Terrace
  • Madison, WI 53718 (map)
  • (888) 412-3175
  • Chat with Dealer

Service Reviews

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Service Rating Oil Change/Tire Rotation By Cathy on 07/15/17 02:40:05 PM PDT
Recommend this dealer? No

I scheduled an oil change/tire rotation and the recall undercoating for today 7/15/17. I was about 20 minutes early and was told that my car would be ready in about 2 hours. Came back and was told that my car was still being worked on. Oil change was in process. I asked about the tire rotation a...
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Service Rating Rude staff. By Marla on 05/24/17 05:33:32 AM PDT
Recommend this dealer? No

My car was less than 2 months. I was told I couldn't get in for a week to have them look at my passenger door that rattled. They finally relented when I explained I was going on a trip. They squeezed me in. When I arrived at 7:00 I was told no shuttle until 7:30 and no loner. The person at the d...
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Service Rating Attempting to get in contact By brookepedder on 12/22/16 07:30:29 AM PST
Recommend this dealer? No

I guess it's hard for me to write a review on them since I cant even get my car in to get looked at. I bought a car here about 6 months ago and it was great! However, now trying to get my car in for an oil change is such a pain. I kept calling for a week and left a few voicemails and never got a cal...
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Service Rating WORST SERVICE OF MY LIFE By Bomba76 on 09/10/16 01:03:32 PM PDT
Recommend this dealer? No

In my 40 years I have never dealt with such unprofessional and rude service. They ruined the interior of my car, after I purchased it and went back to get the car extracted. This is a family business, so the service manager is the sales manager's brother, so they defend it each other to the death e...
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