Customer Reviews of Lexus of Brookfield
Buying a used car made simple
byon 04/09/2024
Bought a 2923 CPO Lexus ES 350 from Lexus of Brookfield,thing is, I live in Virginia. First time buying a car online. They are a wonderful dealership with a great sales staff. First contact was with Branden Morris. He connected me with Alan Zinda the internet Sales Manager. Could not have asked for a better person to deal with!! He made the whole process of buying a car online seamless. He went out of his way to make sure all my questions were answered and helped walk me thru the purchase. Helped me set up transport of the car to Virginia. Even answering calls on his off days. Also there was Vanessa in finance, she handled all the paperwork for the purchase and got it out to me in a timely fashion. All in all I;m am totally satisfied with this dealership and all the people I dealt with.
Buying a used car made simple
byon 04/09/2024
Bought a 2923 CPO Lexus ES 350 from Lexus of Brookfield,thing is, I live in Virginia. First time buying a car online. They are a wonderful dealership with a great sales staff. First contact was with Branden Morris. He connected me with Alan Zinda the internet Sales Manager. Could not have asked for a better person to deal with!! He made the whole process of buying a car online seamless. He went out of his way to make sure all my questions were answered and helped walk me thru the purchase. Helped me set up transport of the car to Virginia. Even answering calls on his off days. Also there was Vanessa in finance, she handled all the paperwork for the purchase and got it out to me in a timely fashion. All in all I;m am totally satisfied with this dealership and all the people I dealt with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Service
byon 04/08/2024
Al Zinda was a great person to work with. My old car was in for service and when I decided to get a different car, he even brought the old car over so I could get all the stuff out of it. He went over all the options and was very knowledgable and personable. Would definitely work with him again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent sales person
byon 04/06/2024
Regarding our sales person, Dale Roeglin, He was very attentive and very patient and knowledgeable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Al Zinda is our guy!
byon 04/05/2024
Al Zinda provided us a seamless experience on our recent trade and purchase, responding to many needs, and completing a deal after-hours while I was traveling for work. This is the first of two car purchases we are making this month with Al, and we expect the second to go just as smoothly. Great responsiveness, product knowledge, and overall experience! Call Al for all your Lexus needs!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Outstanding Sales Experience
byon 04/01/2024
I recently had the pleasure of purchasing my new 2024 Lexus RX 350h at Lexus of Brookfield, and I can’t say enough positive things about my experience with my Sales Consultant, Alan Zinda. From the moment I stepped into the dealership, I felt welcomed and valued as a customer. Alan truly went above and beyond to ensure my satisfaction. He took the time to understand my preferences and guided me toward the perfect vehicle. Further, he patiently answered my many questions about the vehicle. I appreciated the attention to detail that Alan provided. He made sure my new Lexus RX 350h was ready and in pristine condition at time of delivery. In addition, he ensured that a Lexus Technology Specialist was available to explain all the new technology, features and controls in my new Lexus. He embodies the essence of exceptional customer service. His professionalism, knowledge, and dedication to customer satisfaction sets him apart. If you’re looking for a sales consultant who combines expertise, integrity and a genuine passion for ensuring customer satisfaction, Alan Zinda is your go-to person. Thank you for making my Lexus car buying experience a memorable one!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Outstanding
byon 03/29/2024
This was the best experience I have ever had purchasing a car, outstanding. A very happy group.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Professional and Friendly Experience
byon 03/26/2024
Dale R. was great to work with and was very responsive to text messages and phone calls. He went out of his way to make sure I was a satisfied customer and made things work to make the purchase possible. John in technology did a great job explaining all of the features before we left.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Easy buying experience
byon 03/23/2024
Al and Chris were great to work with in the purchase of our new (to us) car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great car buying experience
byon 03/16/2024
Al Zinda met us immediately on entering dealership and expertly guided us as we looked at various cars. When we found the car we wanted, Al made the whole process as easy and streamlined as possible
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Trusted Partner
byon 03/14/2024
Al Zinda did a great job introducing the Lexus brand and models to us. He helped us land the right vehicle. Very knowledgeable and helpful throughout the sales process. Would definitely work with Al on our next vehicle
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great experience!
byon 03/09/2024
Al Zinda is one of the best in the business! Responsive. Listens. Knows the product. I just had my best buying experience in 40 years. My highest recommendation.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Makes car buying easy.
byon 03/07/2024
Al made the car buying process easy and efficient. He answered all my questions and returned phone calls even on his days off! John was very helpful with the techy stuff and much appreciated his patience. Love driving my new car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great experience
byon 03/07/2024
Friendly and efficient sales process, and fantastic tech demonstration. Thank you Al and John!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Dale Roeglin
byon 03/07/2024
Consider yourself the luckiest person on earth if Dale Roeglin is your guy! His energy, enthusiasm, sincerity, knowledge and care are genuine. He not only loves his product, he loves his profession, and more importantly ~ he cares about you! He doesn't sell you a car: he guides you to what you want and what you need. No pressure, no intimidation. It was an absolute pleasure working with him and yes, I consider myself the luckiest person on earth! Thank you Dale.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
10/10 experience
byon 02/21/2024
Excellent car buying experience, Dale was most knowledgeable and welcoming. I would highly recommend this dealership and Dale to anyone in the market!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Greatest salesman ever
byon 02/18/2024
We came in test of a vehicle on a Saturday and waited too long to buy it. Dale ended up finding us another vehicle and driving all the way to Chicago on a Friday night after work to get that vehicle for us I bought 10 vehicles in my life and I’ve never had such a salesman do that in my eyes that is dedication and I will buy from this gentleman anytime.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
The Nimble Crossover
byon 02/05/2024
Absolutely gorgeous dealership with amazing customer service. Al was my sales person and great throughout the process. Test drove with him at the end of 23 and was determined to by from him at the beginning of 24. John gave a great technology demo and walking away with a bouquet of roses was the cherry on top.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Simply the Best !!!
byon 02/03/2024
Alan was an excellent sales person, respectful and not pushy, made the process fast and easy. Smooth car buying experience, from Sales Manager Aleksey to Alan our Sales person the experience was painless and efficient. I highly recommend Lexus Brookfield for your next car buying experience, make sure to ask for Alan.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Subaru
byon 01/30/2024
Professional and accommodating. Highly recommended
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Best dealership experience hands down
byon 01/26/2024
The people over at Lexus really take great care of their customers and give you a wonderful experience when buying a car. Al Zinda specifically was great to work with and made the process very simple. They go above and beyond to make the sure the customer feels taken care of. I highly recommend this dealer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Phenomenal Experience
byon 01/02/2024
Amazing experience! Dale Roeglin at Lexus of Brookfield was truly incredible. I walked in off the street to test drive a car and ended up driving it off the lot not long after. I’d never been here before. Dale and the entire team, including Chris in Finance was great. Really make you feel like family. I met several wonderful people. Everyone at this dealership is top notch! Give them a call or be like me and swing by for a test drive. I was not looking forward to buying a car before my visit. I’m telling you…they really will treat you like family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing!
Sincerely,
Joe Palmisano, Executive General Manager
1 Comments