Service Acura of Brookfield Car Dealership Brookfield Wisconsin | Edmunds
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Acura of Brookfield Service Reviews

  • 19180 W Bluemound Rd
  • Brookfield, WI 53045 (map)
  • (888) 485-1857
  • Chat with Dealer
  • Awarded in 2017

Service Reviews

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Service Rating Acura service By Ron_Brookfield on 04/14/17 12:15:56 PM PDT
Recommend this dealer? Yes

Had a warning light come on in the morning and they scheduled me the same day and provided me with a loaner car.
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Service Rating Exemplary Service By Sleepe1 on 04/13/17 10:10:56 PM PDT
Recommend this dealer? Yes

I have owned Acura vehicles for 16 years and have come to expect nothing but the best from the service department at Acura of Brookfield. Once again they delivered the same.
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Dealer Response

Thanks for sharing! We appreciate your feedback and continued loyalty!

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Service Rating Amd2017 By Amd2017 on 04/05/17 11:22:08 AM PDT
Recommend this dealer? No

When I received my car back it looked like someone threw up all over the windshield and back window. My mirrors were spotted and difficult to view from. The service writer who took my car offered no explanation for why the car was returned in such poor condition as it was his day off. They got my...
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Dealer Response

On behalf of the Service Department here at Acura of Brookfield, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. We would like to discuss this further with you, please do not hesitate... Read more

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Service Rating The way it should be By Carlvrs on 02/16/17 03:08:27 PM PST
Recommend this dealer? Yes

I purchased a pre owned 2008 rl from AOB this past fall with over 100k miles on it. Hardly a big sale for the dealer but at no time was I treated and less than if I purchased a brand new car. The same can be said for their service department. Kind courteous and helpful. Really a great experience. A...
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Dealer Response

We appreciate you taking your time to share your recent experience with our service department!

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Service Rating Friends By Kringle on 02/03/17 01:21:50 PM PST
Recommend this dealer? Yes

Ok where do I start; I have been an Acura owner (as well as my mother) for many yrs. As far as the salesperson Stuart is our go to guy and he is great and has become good friends over the yrs. As far as the service dept. Gary has been there forever and once again the man know his business and will t...
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Dealer Response

Thank you for your review and your recommendation.

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