Ramey Chrysler Dodge Jeep Ram FIAT

by pleased on 02/03/2014

We traded our 2005 Buick Ranier in on a used 2007 Chevy Trailblazer SS several years ago. There were some issues with the TB SS but Richard & Chuck followed through with every promise to correct the issues & with no hassles. My oldest son was in need of a newer/more dependable a few weeks ago. After searching Ramey's web pages I located a promising truck. I contacted Chuck and once again, Chuck & Richard were absolutely perfect. They made my son's first vehicle not only a great deal, but a pleasurable & affordable experience as well! There were a couple of issues right away with the truck but both were quickly addressed & repaired as was promised!! Please give them a chance to serve your needs & you will see firsthand a friendly helpful family atmosphere & GR8 coffee too! You will also find a very clean & neat dealership as well! Thanks a ton Chuck & Richard & all the best to you!

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by bankans on 03/02/2012

I had Poor experience with dealer personnel. He was not much interested when I told I was looking for a car not as expensive as $10,000. He did not show any further interest.

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by stiglitz on 07/25/2011

There is something wrong with this whole dealership. We had a bad experience at the Ford dealership in Beckley WV (we bought elsewhere) and now the Jeep dealership in Princeton has proven to be equally inept. I requested information of them through the Edmund's site and was completely ignored. I emailed the dealership directly and this was also ignored. Talking to neighbors and friends I have learned that the generally held opinion throughout the area is that this is not a company you want to deal with.

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by flbeachgirl on 07/10/2011

At first everything went well. It was a typical dealership that lists the car high ($2000 over edmunds listed value). I had to show the edmunds reports & listings of similar cars cheaper to get the price brought down. I bought a 1 year old crossover SUV. Once a deal was agreed upon their attitudes changed. They were no longer as friendly. The finance manager was very rude to me when I tried to read everything I was signing & acted like I was wasting his time. When I declined gap coverage (after checking with my insurance company & finding the dealerships was ridiculous) the finance manager treated me like I was stupid and tried to convince me that if I didn't buy it I would be out $5000-$7000 just for not buying it. I had already done my research and knew this not to be true. The car had some minor cleaning needs that were not taken care of when I went to pick up the car. They tried to rush me out of the lot once I was given the keys. All total, I was in the dealership for 7 hours over 2 days. 3 days after purchase the "change oil" & "low tire" messages appeared on my dash screen. While purchasing the car I specifically asked when the last oil change was and was told 2 weeks prior. I had to call the dealership who swear they changed the oil and just forgot to reset the car when they did it. I have no way of knowing if they're lying or not (though after everything else I'm inclined not to believe them) but had to take the car back in to have it checked. A week after purchase they called to tell me there was a problem w/ my registration b/c of the finance company and I would have to pay more. I called the finance company myself to find out the only problem was that the dealership would not submit a copy of my drivers license or my last check stub (both of which I gave them). I had to fax them to the finance company myself for the loan to be finalized. After that I never heard from the dealership again. I would never go back to this dealership. I realize there is some dishonesty since they are car salesmen however I was treated rudely, made to feel stupid, was lied to to try and get more money AFTER the purchase & immediately had an issue with the car. If you go to this dealership make sure you do your research on the price of the car and everything that goes into the deal. I made all of my decisions based on educated research and refused to let them bully me. The only reason I didn't leave the dealership & buy somewhere else was b/c I was in another state (my car broke down and I had to buy another one 700 miles from home) and they were the only dealership that had the exact car I wanted.

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