Driver's Side Window SealWritten by corollamike on 07/05/09 12:00:00 AM PDT Go back to Service reviews
Recommend this dealer? Yes
Took my '09 Corolla in for wind noise and was told it needed a new driver's side window seal. This required the removal of the entire door panel. I was a bit nervous about this. We only had the car a couple of months. I agreed to the replacement and the new seal seems to be holding its own well. But on closer inspection, I found scratches along the door panel and A/C vent next to the door, which I'm sure were not there before the seal was replaced. And, there were "smudges" all along the door panel itself. I am not happy about this. However, the real kicker is what I found today! As I was cleaning my windows, inside and out, I noticed something strange with the door speaker. It's location is on the door, right next to the "A" pillar. I had the window down a bit to clean the top part of the glass and noticed what appeared to be a gap between the little speaker housing and the door frame. To my amazement, it's not a "factory" gap, but a gap where it looks like they tried to put the speaker housing back on after they fixed the door seal. IT'S BROKEN! I can just about remove the whole speaker housing!!! I AM FURIOUS. I was going to speak to my salesman, Mark Allbright about a technical bulletin about my squeaky seats, bulletin T-SB-0288-08. Now I'll have to talk to him about THIS, too. To me, more importantly than the make of the car, is how well I'm treated at service time. If they give me the runaround on this like Chevrolet did on my last truck, I'll have to side with my wife and trade this Corolla in on a Ford. If anyone reading this is the praying type, please pray for this to get fixed with a NEW speaker housing and for them to fix my squeaking front seats!!!!! Thanks!