Service Astorg Motors Car Dealership Parkersburg West Virginia | Edmunds
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Astorg Motors Service Reviews

  • 2028 7th St
  • Parkersburg, WV 26101 (map)
  • Chat with Dealer
Service Rating:

The worst

Written by wvtkd on 12/21/08 12:00:00 AM PST Go back to Service reviews
Recommend this dealer? No

I took my car in to get a state inspection sticker and to get my defroster working. Astorg told me to get my state inspection sticker that I required front brakes (I noticed no problem with my brakes). The front brakes were replaced, which cost about twice as much at other locations (non-dealer). One week later my back brakes went bad including master cylinder, cylinders for each back brake and pads. The coolant flush did nothing for my defroster and was told I was going to be given a price reduction for this. No price reduction was given. I was supposed to get a free car wash, which did not happen. I told them I wanted my oil changed and that did not happen either. Paid a total of $470 for front brakes, coolant flush (front defroster still did not work), and state inspection ($20 cost). I would not suggest them to anyone.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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