Service Kent Parsons Ford Lincoln Car Dealership Martinsburg West Virginia | Edmunds
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Kent Parsons Ford Lincoln Service Reviews

  • 1400 Shepherdstown Rd
  • Martinsburg, WV 25404 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Outstanding Service By Lilipuha on 06/19/17 08:52:19 AM PDT
Recommend this dealer? Yes

I scheduled a periodic mileage check & oil change for Lincoln Town Car. Also asked them to "find a squeak" as a car trip was scheduled. Rather than replacing a water pump or other unnecessary up-pricing maneuver, they found and corrected serpentine belt issue NOT requiring replacement. Service was e...
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Service Rating Great Fast Service (Oil Change) By KEStutzman on 10/30/16 11:56:06 AM PDT
Recommend this dealer? Yes

Oil change did not take long. Good service freindly staff
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Service Rating Customer Service By Baseball50 on 10/20/16 04:59:46 AM PDT
Recommend this dealer? Yes

They have an excellent service department at Parsons. They take care of their customers. A lot of lip service is given to "customer service" these days by both big and small businesses but at Parsons they really do practice it.
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Service Rating Recall parts By Jennstavely on 08/26/16 11:09:52 AM PDT
Recommend this dealer? Yes

My car was in for recall parts. It was in and out in the time frame they said it would.
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Dealer Response

We really appreciate your feedback! Wishing you a great day until the next time we meet.

All Comments (1)
Service Rating Great employes By DAMNSTANG on 07/11/16 12:06:19 PM PDT
Recommend this dealer? Yes

All the employees were extra nice to my issues from the top to the bottom.
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