Larson Volkswagen Car Dealership Tacoma Washington | Edmunds
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Larson Volkswagen Sales Reviews

Sales Rating:

Horrible Car Buying Experience

Written by FarFromDriving on 03/15/13 06:27:48 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

we've had more than our share of problems buying a new car from Larson VW. They first offered a price $3000 under Kelly Blue Book for our trade in, when their ads say they pay 110%. It took 2 days to install the theft system - a one hour job. We paid $150 fee to have the registration and license plates taken care of. The temporary plates are expired and all they say is that the permanent plates are "in the mail" - 47 days later! The dealership spit on my request to have a loaner car until they straighten out the licensing problem. They likewise refused to refund the $150 paperwork fee when it is clear that they did not complete the paperwork in a timely manner.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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