Customer Reviews of Eastside Subaru
From VW to Subaru
byon 04/03/2024
Great people. I went in a skeptic after having VW’s since 1972. Eastside Subaru did a superior job of answering questions, helping me make a really great decision. I had been to a couple of other dealerships leading up to this visit and they left me feeling invisible and sad. Eastside was the opposite. I was greeted immediately as I entered the building and everyone there was knowledgeable, kind and considerate. Great job, from the salesperson to the finance people to the parts people.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
From VW to Subaru
byon 04/03/2024
Great people. I went in a skeptic after having VW’s since 1972. Eastside Subaru did a superior job of answering questions, helping me make a really great decision. I had been to a couple of other dealerships leading up to this visit and they left me feeling invisible and sad. Eastside was the opposite. I was greeted immediately as I entered the building and everyone there was knowledgeable, kind and considerate. Great job, from the salesperson to the finance people to the parts people.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
What a deal!!
byon 03/06/2024
Eastside Subaru (used cars department) did a great job selling me the car I was looking for to buy. Arsen worked with me to take care of my needs and was able to stay within the budget I had initially thought. After sale was even better since the car had a small scratch on the trunk and was able to drop it off (they even gave me a loaner) and picked up 2 days later fixed. I am extremely happy and highly recommend them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience!
byon 02/20/2024
Nick Eackle and the team at Eastside Subaru were fabulous! Straight forward, transparent, and helpful in every way. I'll be back and happily recommend them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Ian was amazing, he got me into my new 2024 in less than 2 hours.
byon 02/01/2024
This is my 3rd Subaru, each time I have been to Eastside Subaru for my new car purchases. Ian has been amazing. I also have all my service needs performed at Eastside. The entire team is great.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Nick Eakle
byon 12/28/2023
Nick was great from assisting me on the ordering of the exact car of my dreams, to the long travel up to Kirkland, and the timely and professional manner he answered questions and go us back on the road home!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Seamless buying process
byon 12/20/2023
Eastside Subaru was great to work with from start to finish. They were speedy with their online responses, gave us a great quote before we even came into the dealership. As soon as we arrived they had us test drive a couple cars we were interested in. They made the car purchasing process we usually dread very easy, from the sales team to the finance team! Artur, the internet sales manager made our process seamless!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Ben is amazing!
byon 12/08/2023
The sales staff at the delaership, specifically Ben is top notch. Very informed on each vehicle and tradeoffs. Were interested in finding the right fit vehicle for me and not just selling a car with a ton of ad-ons.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
A great car
byon 10/19/2023
I found them to be quite helpful in my purchase and questions about the vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Our family buys from Eastside Subaru
byon 10/18/2023
My sister and daughter bought their Subaru's here and recommended them. Clean facilities and we were greeted upon entering. Had a nice test drive with Jose Vegara before deciding on a color to order our 2023 forester.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Service
byon 09/25/2023
Went in, gave car, received loaner car, car finished, picked up car, was nice.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2024 Subaru Crosstrek
byon 09/19/2023
Great sales service from Jose and Lexi. We used Costco Auto Program and Eastside Subaru is a participating dealer so we chose them to buy our 2024 Subaru Crosstrek for a $500.00 savings.
2023 Forester
byon 09/13/2023
Good sales team. Helped us find a fee ways to trim the price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fabulous experience
byon 06/02/2023
Sales people are friendly and very helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
No Games, All Wins
byon 06/01/2023
Justin and the staff made my first new car buying experience as painless as possible. Cannot say enough good things about these fine folks.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Thank you Bain! and Eastside Subaru
byon 04/19/2023
The salesperson i worked with was Bain Chiba, who was a pleasure to work. Thank you again for all your help! This is the second car i have purchased from Eastside Subaru and I plan on returning when I need another, they are a great team and provide great support and service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Oil change
byon 04/18/2023
As expected. Fast and efficient
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Salesperson
byon 02/28/2023
Great overall experience with Jose Vasquez. I have purchased and leased Outbacks with the help and assistance and patience that only Jose can offer!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
You can be treated better somewhere else
byon 12/30/2021
I ordered a new car from Eastside Subaru months ago. It just arrived at the dealership yesterday. I asked them what they would give me for my trade and it was $4000 less than Michael’s Subaru of Bellevue. I said I needed to sell my car first to the other store so I could have the money for my down payment and could come in next week to sign paperwork. The salesperson Artur threatened to sell my car to someone else if I didn’t come do paperwork today or tomorrow “to help them close out the month”. I said I would need to take my car to the other place first and I would have to come in next week. Then Yura the general sales manager called me to yell and threaten again to sell my car to someone else if I didn’t come in today or tomorrow, again because "they needed to close the month strong". I understand new cars are at a premium these days but I don’t think it’s fair to get yelled at, and I assumed I would have more than two days to sign paperwork on my new car. I don’t recommend doing business with Eastside Subaru both because of the way I was treated and because of their low trade offer. I had hoped purchasing a new car would be a fun experience but it certainly didn’t turn out that way. Honest pricing and kind treatment exists elsewhere.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
6000 mile service
byon 07/11/2021
Before I purchased this SUV, for several years, I had owned lexus's. I was always impressed with their service but I have to say East Side Subaru has out classed them. From shuttle service to a restaurant while my car was being service to a video of the sevice being performed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick, Easy, Friendly and Professional
byon 06/28/2021
Greeted on arrival, car taken immediately. Chose not to stay but sorry we hadn't as the waiting room was very pleasant. Received a video of the service before pick-up. Back at dealer, check out was easy. Whole service took one hour, fifteen minutes: exactly as specified at arrival. Car was clean and in good shape. Thanks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
These folks are great.
byon 05/24/2021
Every time we bring our Sub into Eastside it's a very good experience. On one issue they saved us a lot of money when they didn't need to. Everyone is very pleasant. No dealership runs smoother.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Creating Customers for Life!
We understand that every driver wants to shop for a car differently, so Eastside Subaru invites you to explore our New and Used vehicle inventory online or in person. Whatever you prefer, just know that our expert staff is renowned in the Eastside and Seattle areas for their ability to listen to drivers' needs, and help them find just the right car and/or services to suit their lifestyle.
1 Comments