Valley Buick GMC
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Dealership Sales Review
sales Rating
Shady, crappy and NO Customer Service
Written by 11/05/2010
onWe bought a car from them half cash half finance. When the paperwork was DONE they handed me one computer key. I asked for the second one and they said that was it. I priced a key- $250! :O
I called them and asked the GM for help, he told me it was mine and there was nothing they could or would do.
I wrote the Owner who told me they were done with it. I had to eat a $250 key. If they had told me upfront I could have made the decision. If they had tried to work with me I wouldnt have felt [violative content deleted].
They promised in writing to do body repairs. After this issue they offered to send my $145 to cover bodywork atthe shop of my choice. Its over $400 worth of repairs.
The car also is missing spare tire jack parts and the headlight was broken. They claimed it had a 100% safety check before sale.
Its more than their shady sales tactics and lies, its their refusal to address issues brought to them the second you sign the paper. Avoid Valley if you want honesty or customer service.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes