Virginia Dealerships - Lustine Toyota of Woodbridge Virginia
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Lustine Toyota Sales Reviews

  • 14227 Jefferson Davis Hwy
  • Woodbridge, VA 22191 (map)
  • (855) 620-9534
  • Chat with Dealer

Sales Reviews

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Sales Rating Lustine Toyota Written by Chelster on 08/17/18 04:06:39 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Everyone at Lustine was incredibly helpful. I was able to get just what I needed without spending the entire day at the dealership. Excellent customer service.
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Dealer Response

Thanks for the wonderful review! We truly appreciate your business and hope you enjoy your new vehicle!

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Sales Rating Overall a very mixed experience. Written by Nationals on 08/04/18 06:01:56 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I bought a previously owned 2015 Lexus from Lustine Toyota. My sales person was very personal and professional as was the finance manager. Unfortunately, the car failed MD State Inspection for 2 items (an air filter and the left rear strut was leaking). When I called Lustine to bring the car back...
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Dealer Response

We are very concerned by this review and apologize for any inconvenience or miscommunication. I hope you will consider giving me a call so that we can discuss the situation, and how we can make this right. Thank you, Amber Relyea, Internet Director, (703) 643-... Read more

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Sales Rating Lease for 2018 4Runner Written by UnclePaulie on 06/23/18 02:51:43 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Great experience with Lustine on lease negotiations for 2018 4Runner Limited. Salesman Charles M very professional and pleasant to work with on this, my second, purchase at this dealership. For the past three years I have always had a good experience with service department personnel.
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Dealer Response

Thank you for this terrific review! We are so happy to hear about your experience, and hope you will let us know if we can ever be of further assistance here at Lustine Toyota!

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Sales Rating Worst Customer Service Experience Written by farihaWasim on 05/28/18 08:01:25 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was looking for a vehicle and I was trying to reach the same salesman who helped me at Lustine Toyota who helped me before but since I forgot his name, I called in and was transferred to another guy Brandon Bently and he told me the other guy doesn't work there anymore. (which was a lie because w...
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Dealer Response

We apologize about your recent experience with our service department. We would love the opportunity to make this up to you. Please contact Oscar Ortiz at 703-494-1800 and he would be happy to speak with you.

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Sales Rating Excellent Service Written by JKulick on 05/14/18 04:09:03 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Excellent and friendly service. Very helpful. My daughter bought a 2018 Toyota Corolla EX, her first car. She loves it. Thank you for all your help.
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Dealer Response

We are happy to hear about your recent experience with our dealership. Our number 1 goal is customer satisfaction. In the future, should you need any assistance, please don't hesitate to contact us!

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