Service Karen Radley Volkswagen Car Dealership Woodbridge Virginia | Edmunds
Print | Edit this listing

Karen Radley Volkswagen Service Reviews

  • 14700 Jefferson Davis Hwy
  • Woodbridge, VA 22191 (map)
  • (888) 922-6577
  • Chat with Dealer
  • Awarded in 2015, 2016, 2017

Service Reviews

Sort By:
Service Rating Service By Heavensme on 11/20/16 05:18:01 AM PST
Recommend this dealer? Yes

Satisfactory for services rendered. We have full service on vehicle. No alternative transportation was offered neither did we even receive a complimentary car wash as provided by other reputable dealerships.
Read the full review

Dealer Response

Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. ... Read more

All Comments (1)
Service Rating Consistency Is Key By NokomisC on 11/17/16 03:58:02 AM PST
Recommend this dealer? Yes

Daryl was great, kept me abreast of everything my vehicle needed and made sure I got a loaner vehicle since it would take a few days
Read the full review

Dealer Response

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from Daryl. If there is anything more that we can do please come back and see us again. Take car... Read more

All Comments (1)
Service Rating Bowling By Peggy15203 on 10/29/16 08:04:36 AM PDT
Recommend this dealer? Yes

Darryl was extremely helpful. Goes above and beyond his normal duties. He was awesome, professional, nice, and a great guy!
Read the full review

Dealer Response

Thank you for taking the time to share your thoughts with us. It does not surprise us that Darryl went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. Please let us kn... Read more

All Comments (1)
Service Rating Good service experience By dcl9999 on 10/03/16 06:09:42 AM PDT
Recommend this dealer? Yes

The service advisor was pleasant to deal with. I had forgotten that my GTI had a recall for a water pump, but it was taken care of with no problem.
Read the full review

Dealer Response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that we were able to accommodate your needs. We look forward to assisting you again down the road! Kind regards, Rod Emmons - General Manager

All Comments (1)
Service Rating Dre's VW CC Service By Dreski_DC50 on 09/22/16 06:25:11 AM PDT
Recommend this dealer? Yes

I had a service appointment scheduled already and when I arrived the greeting from the service advisor was courteous. As I was waiting in the customer lounge, my anticipated wait was shorter than I could have imagined. The explanation of the work done as well as needed was very explanatory.
Read the full review

Dealer Response

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. Don't hesitate to reach out if you have any further questions or needs. Kind regards, Rod Emmons - Gener... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT