Virginia Dealerships - Karen Radley Volkswagen of Woodbridge Virginia
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Karen Radley Volkswagen Sales Reviews

  • 14700 Jefferson Davis Hwy
  • Woodbridge, VA 22191 (map)
  • (888) 922-6577
  • Chat with Dealer
  • Awarded in 2015, 2016, 2017

Sales Reviews

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Sales Rating Amazing Vehicle/ Dishonest Sales Representatives Written by Jecobe3545 on 08/05/17 04:43:21 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

To be honest in the service department I have always enjoyed going to Karen Radley VW in Woodbridge VA for any problem or concern I had with my vehicle and they would fix it and have my vehicle ready within a short period of time. But as far as the sales department not so good. I went in to purchase...
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Dealer Response

Our customers are our top priority, and we do apologize that your vehicle was not delivered as expected. Please contact me at your earliest convenience. I’d like to further understand what happened and address these concerns. I look forward to hearing from you... Read more

All Comments (1)
Sales Rating Volkswagen Golf from the fine folks at Karen Radley Volkswagen Written by warringtonj71 on 11/20/16 10:20:30 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The sale people were upfront with pricing and low pressure. This was perhaps the easiest car-buying experience I have ever had. I am from out of sate and it was very easy twith complete this deal. I will definitely steer people their way if I know someone in the market for a new vehicle. Excelle...
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Dealer Response

Your kind words mean a lot to us. We try our best to make the car buying experience as easy and stress-free as possible. We look forward to working with you or anyone you might send our way in the future. Kind regards, Rod Emmons - General Manager

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Sales Rating Best customer service ever!!! Written by 5thdisciple on 11/19/16 07:15:44 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The extreme professionalism and knowledgeable staff, also staying late after closing to finish assisting myself with new car transition and information. Going out of your way to my residence to assist my mother that has trouble walking to help her sign the papers really shows me the dedication you h...
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Dealer Response

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We would love to work with you again. Kind ... Read more

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Sales Rating Best Vehicle Buying Experience Ever Written by Justinporto on 10/20/16 12:40:40 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The smooth, organized, no pressure experience. Undoubtedly, the main reason we use Karen Radley VW (there is a closer dealership to us in Fredericksburg) is Bob Stull. We have bought four vehicles from Bob, and have come to know and trust him, and rely on his knowledge and expertise to help us se...
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Dealer Response

Thank you so much for taking the time to write this great review! I am happy to hear that Bob was able to gain your trust in our business. We look forward to servicing your future automotive needs! Enjoy your new car! Kind regards, Rod Emmons - General Mana... Read more

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Sales Rating Great price! Long wait time Written by Carmin_j_t on 09/30/16 06:28:57 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Really competitive price - super great deal. Really great and nice sales rep! I just wish they could have processed the paperwork in less than an hour.
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Dealer Response

Thanks so much for taking the time to write this review! As the paperwork goes, we try our hardest to process it as thoroughly as possible, and we do appreciate your patience. If you have any questions about your new car, please come back in to visit! Kind re... Read more

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