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Karen Radley Acura

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Customer Reviews of Karen Radley Acura

106 sales Reviews
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5 out of 5 starssales Rating

In Woodbridge, but it's worth the drive

by Gary Buffington on 01/07/2022

I received a very good initial price for purchase of my used 2018 Accura TLX , an even better price after discussions, and a fair trade in on my used Hyundai. Derek Rucker was an excellent salesman in all aspects of the sale and aftersale. The only negative is the location of the dealership and the suffocating traffic in Woodbridge, Va, but it was well worth the trip .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Service!

by Temprilj on 06/27/2017

Personalized service, attention to detail, patience with all of my questions and concerns, and service with a smile! I was very pleased with the overall experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Very satisfactory car sales

by Irablat on 06/13/2017

The salesman, Melvin Cygnan is very knowledgeable and extremely helpful he always makes things work out to my satisfaction. And the service people and financial people are always very efficient in preparing the car and processing the paperwork.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Customer Service

by kkoyyalamudy on 06/13/2017

Great customer service. Really loved working with Ernesto, He helped me all the way to through the process and made the buying process so easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Very happy with my purchase

by mfc2017 on 05/26/2017

Felt comfortable every step of the way and the sales person was very helpful with accommodating to my price range. I love my car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starssales Rating

Caring salesman typical post buy pressure

by bambamkdb on 05/19/2017

Rudy was a great deal of assistance during the whole process. The actual selection of the auto was easy. Unfortunately, the pressure at the end of transaction to purchase additional items was most disappointing.,Rudy was a great deal of assistance during the whole process. The actual selection of the auto was easy. Unfortunately, the pressure at the end of transaction to purchase additional items was most disappointing.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Karen Radley Acura - no hassle!

by EWFerguson on 05/12/2017

Great sales person and manager. Respected my time. Good finance manager who knew how to get the paperwork fast. I bought a great used car that had all of its service records so I am very satisfied.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Best Car buying experience ever

by Yaqub_Zarg on 05/04/2017

It was an absolute pleasure dealing with everyone. I liked everything about my experience. From sales to finance and to service was quick, easy and Jose the manager was a pleasure to deal with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

EXCELLENT EXPERIENCE

by TeresaSC on 04/14/2017

The experienced and knowledgeable about the Acura product. This is my first Acura and I LOVE IT I have had 5 Honda's over the last seven years so this is my first time owning an Acura.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Everyone should go to Radley!!!

by Parvin12345 on 03/17/2017

Our second purchase and this was even easier than the first. There were no back and forth negotiating. I knew what a good deal was before I walked in and they came In under what I had expected. Amazing service and patience for my mother in law who doesn't understand technology and English is her second language. We love these folks!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent Experience

by Satisfied141 on 03/14/2017

The personal service provided by Jereis, our sales representative, was excellent! Would highly recommend this dealership. Overall it was a great car buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Passat purchase

by jaebee75 on 02/27/2017

Very personable and friendly staff. My salesman ensured that I was informed about my purchase and about my trade in.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great buying experience

by greatvalue on 02/19/2017

No nonsense. All went according to my expectation, a rarity when purchasing a car. Sales Rep was terrific, great deal - great new car,No nonsense. All went according to expectation, a rarity when purchasing a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Impeccable Customer Service!

by SheriRVA on 01/08/2017

Customer Service was impeccable. Rod went above and beyond to make a deal work for me, I appreciate it and think driving from Richmond, VA is well worth the experience. Thanks Rod & Rudy for your help and helping me be a loyal customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

2017 Acura MDX Purchasing Experience

by robertmb on 01/06/2017

I have a great comradery with the staff personnel at Karen Radley at Woodbridge over the years. I experienced great service and respect from everyone I have come into contact with over the years. They are always there to help the buyer throughout the entire purchasing process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Awesome Car Buying Experience!

by Shelisha on 12/09/2016

Everyone was so friendly, knowledgeable, accommodating and very attentive. I love Acura, however I felt like I was at a Bentley dealership. My salesperson was awesome. This was my best car buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

Good Experience/Dayz is the best!

by Truman87 on 11/26/2016

The sales associate was very friendly and professional. Dayz was an excellent salesperson with a warm and inviting personality. Truly enjoyed doing business with her. Also the financial guy was awesome. We truly enjoyed both interactions we've had with him. He was the quickest part of the process with the exception of the test drive. Dayz and the financial guy was the best part of the visit. True professionals.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Happy Wife happy life

by Ljwatson001 on 11/23/2016

My sales was the person was the best. She made it everything easy for me I told her the car was for my wife. The next my wife came back she went over the car with her as well with me the day I leased it

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Always a wonderful experience!

by gqn112016 on 11/18/2016

I've been a customer of Karen Radley Acura (and Volkswagen)since 2008. The people are always a pleasure to work with (esp. Melvin Cygan). Acura has a great product.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New Acura Owner

by Kookum1 on 11/02/2016

First of all our salesperson Dazy Brooks was very patient with us. We actually went in to take a look at the new Acura MDX but we ended up buying one because of her patient, caring and knowledge. Very smart sales lady

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Survey

by Haritima on 10/31/2016

Customer service is amazing and Worked out a great deal. The best part it is close to home. I can come in anytime If there is any issues with the vehicle and the service department will work with you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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