Service Cowles Parkway Ford Car Dealership Woodbridge Virginia | Edmunds
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Cowles Parkway Ford Service Reviews

  • 13779 Noblewood Plz
  • Woodbridge, VA 22193 (map)
  • (888) 901-2166
  • Chat with Dealer

Service Reviews

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Service Rating Issue with Door Latch By MzSimms on 11/24/18 06:39:22 PM PST
Recommend this dealer? Yes

I have been taking my car here for years. I have always had great customer service. I typically drop off my car in the morning and pick it up after work.
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Dealer Response

Thank you so much for choosing Cowles Parkway Ford as your first choice for service! We look forward to your next visit! Take care!

All Comments (1)
Service Rating Great service By Mary Ann on 09/14/18 11:14:48 AM PDT
Recommend this dealer? Yes

Went there for a recall cause my door was shacking that wasn’t the issue.. went back the flowing week and they fixed it! They were very friendly and helpful just wish I didn’t have to go the second time
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Dealer Response

Mary, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

All Comments (1)
Service Rating Ford Service By Trish2015 on 03/12/18 04:05:52 PM PDT
Recommend this dealer? Yes

The service team was ready for my appointment. What work I expected to be done was confirmed and my vehicle was taken promptly into the bay.
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Dealer Response

Thank you for taking the time to leave a review for us at Cowles Parkway Ford. We're happy we could meet expectations! Please don't hesitate to reach out to us if there's anything more we can do!

All Comments (1)
Service Rating Welcome By WLDULIN on 10/03/17 07:27:21 AM PDT
Recommend this dealer? Yes

It's how all the employees make you feel the moment you arrive. Thankful for all the hard work, not matter the issue or question, is how I feel.
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Service Rating Great Service, Great People By TJ911919 on 12/30/16 09:38:25 AM PST
Recommend this dealer? Yes

Came in for maintenance on my 2015 Escape. Was seen earlier than my appointment time and was taken care of exceptionally. All of the staff are always pleasant and easy to communicate with.
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