A great experienceWritten by Jeeper74 on 03/23/16 09:56:50 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
Mina Awad and the crew really delivered on our new QX60. From our first interaction, it was clear that Mina was knowledgeable and passionate about Infiniti. He took the time to demonstrate all of the features and help us to decide between this and the comparable Volvo SUV. They allowed us to take one out overnight so we could really experience what the Infiniti had to offer -- that was Saturday. When we came back on Sunday, it was clear that Mina had done some additional research on the Volvo and was prepared to further compare the two vehicles. Post sale, he was terrific with follow-up on a couple of additional items that we decided to order aftermarket (all weather mats and wheel locks). He helped us to set up all the features -- including the infiniti app and also noticed two small (really small, like we'd never have noticed them) imperfections in the leather on one of the doors, which he made sure would be taken care of. To make it even more convenient, Mina arranged for my wife to have a loaner while they did the clean up on the door and she wouldn't have to wait. Sheehy also gave us a great price on the new vehicle and on our trade in. Miguel in finance clearly explained the terms and options (e.g., extended warranty, VIP care, etc.). There was little pressure, even though we kept everyone a bit past closing time to get the deal done. Towney also was terrific in coaching this team! When it is time for another Infiniti, we'll definitely be back to Sheehy. Now, I just need to figure out if they also sell Jeeps!