Koons Tysons Chrysler Dodge Jeep Ram Car Dealership Vienna Virginia | Edmunds
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Koons Tysons Chrysler Dodge Jeep Ram Sales Reviews

  • 2050 Chain Bridge Rd
  • Vienna, VA 22182 (map)
  • (888) 534-9890
  • Chat with Dealer
Sales Rating:

insider experience

Written by daytona392 on 02/05/17 10:14:32 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My recent visit to Koons Chrysler Dodge Jeep Ram Truck (hereafter designated as CDJR) Tysons Corner/Vienna was awesome. My salesperson, Jordan Raport was great and highly knowledgeable about the product, as I had done a lot of my own research prior to my visit. Once it was known that I had some obstacles to overcome, the General Manager James Morris stepped in and found solutions. James could have come in, offered some ideas and ways to help and rolled on to do other things. He cared about me as a customer and he stuck with us throughout the rest of my process however. Not only did they work me an awesome deal, it was one of the best customer service experiences for me personally. What separates this review for many, if not all others, is that it wasn't until I filled out my application for credit, did they realize that I do the same thing for a living as these guys do...new car sales, just for a different brand. They treated me like family...right off the street. I would recommend Koons CDJR in Vienna to my friends, family or anyone I talk to in casual conversation for professional client care and service. Once you arrive, tell James this review sent you...I'm certain he will remember me! Thanks again James and Jordan for helping me with an awesome car that I have been eyeballing for quite some time, an awesome deal and super awesome customer service! Waiting for Charger Guy


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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