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Lindsay Volkswagen of Dulles

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Customer Reviews of Lindsay Volkswagen of Dulles

5.0
Overall Rating
5 out of 5 stars(275)
Recommend: Yes (30) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Our 2024 VW Taos experience

by Wes C on 04/12/2024

We recently had the pleasure of purchasing a vehicle from Anoop at Lindsay Volkswagen, and we couldn't be happier with the entire experience. From the moment we stepped onto the lot, Anoop exuded professionalism, knowledge, and a genuine desire to help us find the perfect vehicle for our needs. Anoop took the time to understand what we were looking for in a vehicle and expertly guided us through the various options available. His friendly demeanor and patient approach made the car-buying process a breeze, and we never once felt pressured or rushed into making a decision. Not only did Anoop help us find the ideal vehicle, but he also went above and beyond to ensure that we got a great deal and that we were completely satisfied with our purchase. His attention to detail and commitment to customer satisfaction truly set him apart. We highly recommend Anoop at Lindsay Volkswagen to anyone in the market for a new car. His professionalism, expertise, and genuine care for his customers make him a standout in the industry. Thank you, Anoop, for making our vehcile-buying experience a truly enjoyable one!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

275 Reviews
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5 out of 5 starssales Rating

Our 2024 VW Taos experience

by Wes C on 04/12/2024

We recently had the pleasure of purchasing a vehicle from Anoop at Lindsay Volkswagen, and we couldn't be happier with the entire experience. From the moment we stepped onto the lot, Anoop exuded professionalism, knowledge, and a genuine desire to help us find the perfect vehicle for our needs. Anoop took the time to understand what we were looking for in a vehicle and expertly guided us through the various options available. His friendly demeanor and patient approach made the car-buying process a breeze, and we never once felt pressured or rushed into making a decision. Not only did Anoop help us find the ideal vehicle, but he also went above and beyond to ensure that we got a great deal and that we were completely satisfied with our purchase. His attention to detail and commitment to customer satisfaction truly set him apart. We highly recommend Anoop at Lindsay Volkswagen to anyone in the market for a new car. His professionalism, expertise, and genuine care for his customers make him a standout in the industry. Thank you, Anoop, for making our vehcile-buying experience a truly enjoyable one!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Don’t look anywhere else for your next car!

by Jennifer Wainger on 04/05/2024

I have gone to Lindsay Volkswagen for my last two purchases. In 2019, I purchased a Tiguan and now in 2024, I purchased an Atlas. Bob Derby assisted me with both of these purchases and each time he made the car buying experience a breeze. Bob is truly a gem and doesn’t make buying a new car a dreaded experience. I’m always sad at the end because I wish I could see him again the next day. I can’t say enough good things about him but the dealership isn’t bad either! It’s clean, huge, they have great inventory and everyone is so pleasant!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Straightforward

by Dave on 04/03/2024

Bob Derby was our salesperson. very down to earth and straightforward. finance and management personnel were the same way. I am a difficult car buyer customer and I would certainly buy from them again. hopefully they woild sell to me again haha!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Smooth Transaction

by James N on 03/21/2024

I had a great experience at Lindsay. Fair negotiation, Bob was super helpful, and the car was as described. I would absolutely recommend Lindsay to my friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Superior VW Dealership

by Peter on 03/10/2024

Lindsay VW understands all aspects of pleasing the customers and making the entire sales process easy. Lindsay has the best selection all models in all trim levels and colors. Everyone in the Lindsay organization contributes to the sales process being simple. Amazing seamless simple buying experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience at Lindsay!

by Amy McD on 03/07/2024

What a great experience buying my new car from Lindsay VW! I really appreciate Bob Derby, my salesperson, who went above and beyond to ensure that I am completely happy with my new car! Thank you to Erik in service - he made my special request happen too! I loved working with Sarah - she made the actual buying process so easy and smooth and was genuinely delighted for me. Thank you to the whole team for making the car buying experience so good.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Simple and Fun Experience

by Clare B on 02/17/2024

I owned my 2005 Jetta for 18 years (purchased certified pre-owned). As such, I had no idea how to shop for cars. Bob Derby made the process simple and fun. On recommendation from a friend, I called Bob Derby to discuss options for a new car. He asked about “trim styles” (I’m sorry, what? Newbie buyer here!) Without missing a beat or making me feel silly, he clarified, “are there any specifics” that I wanted in car. Since my car was going on 20 years old, anything at this point was an upgrade from the tape deck, single CD player, and knob controls. Following our phone call, I met up with Bob to test drive a Tiguan. Beautiful SUV. He gave me a full tour of the Tiguan, bumper to bumper, explaining the ins and outs of the various features and encouraged me to ask questions. We got back to his office, he showed the color options and then had the car pulled around in the color I chose making it hard to say “I’m not ready, yet”. [Very smooth, by the way, Bob :) ] I called Bob a few days later with a different model (Taos) in mind. We set up a test drive and the process began anew. The man knows his products and his customers! Never at any point did I feel pressured to purchase—it was more of a conversation to figure out my wants and needs and how that matched with my timing. Specifically, I’d like to point out I told Bob I loved the Taos and the color and THAT was the car I’d be buying, but I had to go home to figure out financing before I could sign. Bob didn’t make me feel rushed or that I was making a bad decision, nor did he push me to purchase right then and there. He did inform it was possible the car would be purchased before my return, but he would work with his team to make sure I would have what I wanted. I left his office with an appointment to return two days later to put pen to paper. I sold my Jetta to Lindsay VW for a more than reasonable price. Bob walked me through all the options and set me up with the paperwork before transferring me to Sarah Ross, financial manager. Sarah made me feel at home in her office—offering me food, drink, and giving me loads to laugh about; it felt like I was chatting more with a close friend than someone ready to take my money. Never at any point did I feel like Sarah or Bob tried to “upsell” me anything—again, it was more so giving me the education of the various options so I could make the decision that was best for me. I appreciate the time and patience both Bob and Sarah spent on me. I would 100% recommend Lindsay VW of Dulles to anyone looking to purchase/lease/sell a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Amazing place! Great people!

by Nathan on 02/04/2024

Extremely pleased with Bob Derby and his team. Amazing service and very professional! Everyone was extremely nice and make the process smooth and easy. Could be more happy with my overall experience and amazing new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Lindsay Volkswagen is the place to go for your new car!

by Jackie Wildermuth on 01/22/2024

This was my first-time buying my own car and I was a little nervous and not 100% sure what I wanted. I was fortunate enough to work with Bob Derby throughout the process. Bob was very welcoming from the start and asked all the right questions to narrow down the perfect car. The very first car he showed me was the car I bought! It was the perfect fit and exactly what I was looking for. I couldn’t recommend Bob enough for getting your next car, a great salesman and someone who wants to help get the best car for you. I’m beyond happy with my decision to go to Lindsay Volkswagen.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Couldn’t be happier!

by Adriana F on 01/16/2024

We got to Lindsay VW through Car Guru and was matched with a wonderful salesperson, Bob Derby. He turned out to be a joy to work with. He was incredibly professional and answered all of our questions with the multiple visits we had at the dealership looking at a used Honda Civic EX-L. He addressed every one of our concerns and provided a successful sales experience. I would highly recommend working with Bob as your sales associate. We will be returning to Lindsay when we need another vehicle in the future

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Thanks Nicholas Rosa!!!

by Nicholas Rosa on 12/30/2023

Nicholas Rosa went above and beyond to get us the best price. We have continuously purchased vehicles from Lindsay VW previously and Nick worked tirelessly to not only contact us about the status of the vehicle model inventory we were interested in (through a period of several months) but also worked hard on our behalf to have the managers approve a reasonable price for the vehicle we purchased under MSRP. Thanks Nick! 20/10 service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Fantastic experience with Bob Derby and the team here

by ChrisW75 on 12/02/2023

I recently purchased a pre-owned Audi Q8 here and had an excellent experience with my sales consultant Bob Derby. I am very pleased with how everything went from start to finish. I have purchased numerous cars over the years and this was by far one of the best experiences yet. Bob was extremely professional, patient and very thorough the entire time. Having grown up in the automotive industry and being somewhat of a car guy I am extremely particular about my vehicles. Bob made it a point to make sure I was fully satisfied with the vehicle records and conditions all around before delivering the car. The sales manager Mark was excellent as well and also made it a point to make sure I was comfortable. I never felt rushed in anyway and they gave me and my wife the time to think it all through on our terms. I highly recommend them and I would call Bob directly if you are looking for great communication and a very pleasant easy going experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

24 Cross Sport

by Neilio on 11/09/2023

Purchased a 2024 Atlas Cross Sport. Worked with Robert (Bob) Derby. Bob provided outstanding service during the transaction. We would highly recommend Bob when looking to purchase a VW. Bob provided updates throughout the process informing us on the progress of the build and shipping. Bob was a pleasure to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Awesome Sales Service! Thankyou Medhat Ebied

by Chintan Sheth on 10/20/2023

I recently had a great experience purchasing a new Tiguan from Lindsay VW Dulles. I have experienced many dealers and they are not all the same. I would definitely purchase a vehicle from Lindsay again. I met Medhat at the dealership and had number of friendly conversations with him and he was great to work with providing answers to all my questions and never pressured me or my wife as to the timing of our purchase. Everything flowed smoothly .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience at Lindsay VW

by Frank B on 10/16/2023

I recently had a great experience purchasing a pre-owned Mercedes from Lindsay VW of Dulles. Having worked in the automotive industry for nearly 30 years, I have experienced many dealers and they are not all the same. I would definitely purchase a vehicle from Lindsay again. I was connected to them from a search I made on cars.com that lead to a number of friendly conversations with my salesman Robert Derby. Bob was great to work with providing answers to all my questions and never pressured me or my wife as to the timing of our purchase. Everything flowed smoothly and my wife is extremely pleased with her purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best Bargain Around on Golf R

by CVP from NY on 10/13/2023

Dealers are asking huge premiums—$10,000 to $20,000 on these cars. You can’t order one—you just have to wait until cars are allocated & delivered to dealers—and then try to get one. Such premiums are a silly waste of money. I don’t remember how I found John Mule at Lindsay Volkswagen, but he told me Lindsay is the largest VW dealer in the U.S., and they do not charge a premium. He took my name and a $500 deposit & put me on a list. It took 16 months for me to rise to the top of the list, but I got my car, & Lindsay was as good as John’s word. In the interim, John was always prompt to respond to my inquiries, and the rest of the team was equally polite, honest & efficient. If you are in traveling distance of the metro DC area, I highly recommend them & John in particular. You won’t be disappointed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Nicolas Rosa is the man!

by Malik D on 09/10/2023

Worked with Nicolas Rosa, and he was absolutely amazing. Most pleasant experience I’ve had purchasing a vehicle. I cannot recommend Nick enough. If you’re looking for a new or used vehicle, you cannot go wrong with Lindsay Volkswagen and Nicolas Rosa as your salesperson!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience

by Louis B on 07/05/2023

Had a really good experience at Lindsay. Worked with Bob Derby for my new GTI lease and he was very communicative, honest, and respectful throughout the entire process. My past lease was with a local dealer in MD and the experience there was not great, so this time around I looked at Lindsay in VA, although it was a bit far for me but I am glad I did. Thanks Bob!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Easy place to buy car

by BrandeeR on 06/30/2023

This dealership was so nice. We worked with Bob Derby and he was so nice and professional. He never pressured us or rushed our decision. He was very knowledgeable about the car and understood what we wanted our car payment to be. He also had good communication, texted us about cars and responded right away. I would recommend working with Bob! He’s the best

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

A+ experience

by Callie B on 06/30/2023

We whole heartedly recommend buying at Lindsay VW, especially with Bob Derby. We couldn’t have asked for a better experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

We love our Atlas, thanks Bob!

by Payam Pourtaheri on 06/30/2023

Bob Derby helped us by our dream car! He took the time to understand our needs and guided us to the best and most affordable option. He is also very trustworthy which is important for me since I don’t know much about cars! We love our VW Atlas! Thank you Bob!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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