Service Koons Sterling Ford Car Dealership Sterling Virginia | Edmunds
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Koons Sterling Ford Service Reviews

  • 46869 Harry Byrd Hwy
  • Sterling, VA 20164 (map)
  • (855) 978-3305
  • Chat with Dealer

Service Reviews

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Service Rating Horrible service department By Pipefitter on 07/06/17 05:59:15 AM PDT
Recommend this dealer? No

Took my car in for a warranty repair.bthe work done caused a different part of the engine to fail. Was left 200 miles from home with no working vehicle and when I called I was told to pretty much figure it out. Zero initiative to fix the problem even after a different dealership confirmed the cause ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great Dealership, Great Cars By FastEddie5765 on 08/18/15 11:59:40 AM PDT
Recommend this dealer? Yes

We've purchased our last 4 vehicles at Koons Sterling. We keep coming back because of the great sales and service staff. The service staff is always helpful, going out of their way to make sure we understand exactly what is being done and why it is being done. I am totally satisfied with this dea...
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Service Rating Great service dept By carguy161 on 05/22/12 12:52:04 PM PDT
Recommend this dealer? Yes

If your looking for someone that you can trust with your new Ford, see these guys. I've been to a few of the other Ford dealers in the area and their service dept wasn't very good. If the service adviser talks to you like you are bothering them, go elsewhere. The guys were at Koons Sterling Ford ar...
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