Service AutoNation Honda Dulles Car Dealership Sterling Virginia | Edmunds
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AutoNation Honda Dulles Service Reviews

  • 21715 Auto World Cir
  • Sterling, VA 20166 (map)
  • (844) 730-2901
  • Chat with Dealer

Service Reviews

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Service Rating Superb Service By Puukkoneuvos on 11/14/17 05:01:32 AM PST
Recommend this dealer? Yes

Gary, my service point of contact, provide excellent, well-informed and exceptionally courteous service.
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Service Rating Lack of Customer Service By NOVA2017 on 09/05/17 12:50:51 PM PDT
Recommend this dealer? No

Have never been more unsatisfied with a service department than here mainly due to the Service Manager. Their lack of customer service and follow up is disturbing. Service Manager will avoid any situation in which Honda is at fault and often ignores communication and does not follow up when he say...
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Service Rating good job! By mjthoes on 06/06/17 08:51:13 AM PDT
Recommend this dealer? Yes

Had routine maintenance which turned out to be a major repair- compressor went out. It took 24 hours to get the job done and I was given a loaner car right there. My car was ret'd on time, and washed and vacuumed. Really appreciated the explanation given for repair.Thanks for a job well-done.
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Dealer Response

Thanks so much for your feedback. Drive safe, and we'll see you on the road.

All Comments (1)
Service Rating LED Front Lights By LATORRESG on 05/03/17 10:23:02 AM PDT
Recommend this dealer? Yes

Extremely Happy. Mr. Campbell and Mr. Adam took care of my car. Excellent Job!!
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Dealer Response

We are happy you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road.

All Comments (3)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating AutoNation Delivers By Bwazzali on 05/25/15 07:53:39 AM PDT
Recommend this dealer? Yes

Took my 2010 pilot in for an emissions test and state inspection coupled with a few small tweaks. Was greeted by the service rep Haroun Akram. The entire experience was smooth, painless, on time and professional. Haroun was really pro. Knew what he was talking about and didn't upsell me on anything....
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