Virginia Dealerships - Richmond BMW of Richmond Virginia
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Richmond BMW Sales Reviews

  • 8710 W Broad St
  • Richmond, VA 23294 (map)
  • (888) 598-4715
  • Chat with Dealer

Sales Reviews

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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Anton's knowledge of and joy for the car was infectious Written by lovemybmw1 on 06/01/15 04:42:39 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This was the 4th new BMW I have leased from Richmond BMW. Each experience is better than the one before. Anton's knowledge about every aspect of the 650 and Adam's relaxed and honest assistance with finance made this an exceptional experience. Of course, the 650 was the star of the show. Richm...
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Sales Rating Happy Longtime Customer Written by jpullen72 on 04/22/15 05:41:15 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

It wasn't easy but it appears that the general manager actually cares whether his customers are happy. I was surprised that he resolved this issue personally over the past few weeks.
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Dealer Response

Thank you for taking the time to leave your feedback. I am disappointed to hear that you feel this way and I do apologize. It is very important to us that our customers are satisfied and I truly feel that we have done everything we can to provide you with the ... Read more

All Comments (2)
Sales Rating Wonderful experience Written by ahw1 on 07/15/14 07:43:44 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I arrived at Richmond BMW to see a Mini after my old Mini had an engine seize due to an oil replacement mistake. I had no intention of buying another Mini due to service problems in the past. With Steve L and Dan W my concerns were thrown out and I am now driving my second mini and loving it. The se...
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Sales Rating Amazing Service Written by jmichaelj on 05/05/14 11:16:48 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

First, I always use the dealer of my vehicle for service. I often get criticized by others for spending so much more money than necessary. However, since I have been using Richmond BMW, I am totally satisfied with all levels of service. This extends to the appointment process, to the evaluation, to ...
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Sales Rating Outstanding service, as simple as it gets Written by MBSA on 04/11/14 08:08:08 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is my second lease with this dealership and they made it as smooth as you could ever hope for when trying to buy or lease a car. Charles A was professional and extremely helpful every step of the way, and the process simple. Josh Alford in the finance department made the stack of paperwork pain...
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