Service Haley Chrysler Dodge Jeep Ram Car Dealership Richmond Virginia | Edmunds
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Haley Chrysler Dodge Jeep Ram Service Reviews

  • 5400 S Laburnum Ave
  • Richmond, VA 23231 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Why make an appt? By Kdarcy202 on 08/07/17 11:51:55 AM PDT
Recommend this dealer? No

I had an appt at 10:30am on Aug 4th. I dropped my jeep off early at 7:30 so i could go to work. At 2:30 I called and they had yet to look at my vehicle. I was told a manager would call me but that never happened. I arrived at the dealership at 4:30pm to find out the status of my car. They had s...
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Service Rating Great service By Ramdriver73 on 01/12/17 04:49:16 AM PST
Recommend this dealer? Yes

Brought my truck in for a recall repair. Warren was very professional and courteous. Was in and out in a short time frame
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating the same person each time is not friendly By faith1945 on 05/24/16 08:09:05 AM PDT
Recommend this dealer? No

I only had an oil change. I gave him the Haley VIP member card. He said I could not use it on an oil change. I said yes I can. He looked at the card then said, after a while we won't make any money around here. Then he told me I need about $500 of work on my brakes. It was almost as if he was makin...
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Dealer Response

Hello Faith1945, My name is Keith and I am the Service Manager at dealership you are reviewing. I am so sorry that you had this experience. I would love to hear more about it and maybe I can make it right for you. we do not want to loose any of our customers.... Read more

All Comments (1)
Service Rating Recall By Commander22 on 04/25/16 08:27:39 AM PDT
Recommend this dealer? Yes

Your service department is top-notch. Even though you had to order the part it only took two days and my wife's Commander was ready by 9:30 AM, the morning the part came in. We appreciate it very much.
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Service Rating High & Low Automatic Lights By PTGIRL1 on 04/22/16 02:24:07 PM PDT
Recommend this dealer? Yes

Had my windshield replaced and my automatic lights did not work right. Fix them fast.
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