Service Brown's Jaguar Car Dealership Richmond Virginia | Edmunds
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Brown's Jaguar Service Reviews

  • 10505 Midlothian Pike
  • Richmond, VA 23235 (map)
  • (888) 867-0413
  • Chat with Dealer

Service Reviews

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Service Rating Excellent Service By Richard on 10/12/18 09:07:15 AM PDT
Recommend this dealer? Yes

Service writer made it painless. Repair was done in a timely fashion. 👍👍
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Dealer Response

Thank you for leaving us this great review, Richard! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Robert Patterso... Read more

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Service Rating Excellent dearlership By CWH on 10/09/18 04:41:08 PM PDT
Recommend this dealer? Yes

Competent and friendly staff with good communication skills. A thorough evaluation of my car while it was being serviced was performed and a first rate loaner car was provided to avoid any inconvenience. Brown's provides an excellent service experience and I have been a customer for 18 years.
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Dealer Response

Thank you for your review and continued loyalty to our dealership. I am thrilled to hear our team could provide you with an overall positive service experience. Please don't hesitate to contact us if we can assist you with anything else. Sincerely, Robert ... Read more

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Service Rating BROWNS AUTO SUPERB DEALER By Douglas on 09/29/18 06:25:14 AM PDT
Recommend this dealer? Yes

If there is a problem, it is addressed immediately without any fanfare. Al is always caring & helpful when he picks up & drops off the car, keeping us informed of the eta. Service dept could not be any nicer. Start to finish is quick & painless thank you, Pat & Doug Monty
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Dealer Response

We appreciate you taking a moment to leave us this great review. We strive to provide each of our guests with 100% satisfaction and it is great to hear Al and our team could do just that. We look forward to working with you again. Best regards, Robert Patt... Read more

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Service Rating xxx By Alfred on 09/28/18 05:40:37 PM PDT
Recommend this dealer? Yes

serviced while I waited
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Dealer Response

Thanks for the feedback. Please let us know when we can assist you again. Best regards, Robert Patterson robert.patterson@brownscar.com, General Manager | Brown's Richmond VW Jaguar, (804) 379-1994

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Service Rating Recall Service By Mary on 09/16/18 07:06:41 AM PDT
Recommend this dealer? Yes

My ability to get a quick appointment was great. The customer service was impeccable.
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Dealer Response

Thank you for your feedback. I'm happy to hear about your positive experience with our team. See you next time! Robert Patterson robert.patterson@brownscar.com, General Manager | Brown's Richmond VW Jaguar, (804) 379-1994

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