Service Brown's Manassas Subaru Car Dealership Manassas Virginia | Edmunds
Print | Edit this listing

Brown's Manassas Subaru Service Reviews

  • 9018 Liberia Ave
  • Manassas, VA 20110 (map)
  • (888) 912-1290
  • Chat with Dealer
  • Awarded in 2016, 2017, 2018

Service Reviews

Sort By:
Service Rating 2014 Subaru Forester Service By timothyoh3975 on 04/04/17 01:14:00 PM PDT
Recommend this dealer? Yes

Brought the car in because I thought the "service engine" light was on. Turns out that it was low oil light. They thoroughly examined the car and told me that my car failed the oil consumption test. Originally, it has passed the test. I would like to thank the entire team for re-examining and f...
Read the full review

Dealer Response

Thank you for leaving us this great review, Tim! We are glad we could ease your mind and find the cause of your low oil light. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Patrick Hall Presi... Read more

All Comments (1)
Service Rating Browns Manassas Subaru By kim_guthrie13 on 03/27/17 08:22:44 AM PDT
Recommend this dealer? Yes

The Service department is always top notch. I am still waiting for a part to come in to complete my original issue that I was bringing the car in to be serviced though.
Read the full review

Dealer Response

Kim, thank you for your review. We work hard to ensure our customers receive nothing less than top notch service and I'm glad they've been able to deliver that to you. If you have anything you'd like to discuss regarding your visit, please feel free to contact... Read more

All Comments (1)
Service Rating Friendly Customer Service By Satisfied1957 on 03/27/17 08:00:37 AM PDT
Recommend this dealer? Yes

Very friendly customer service employees. The service did not take longer than an hour and there were no additional charges or surprises. Thanks!
Read the full review

Dealer Response

Thank you for reviewing your service experience! We aim to provide friendly and quick customer service for our guests and I am proud that this was received during your time spent with us. Sincerely, Patrick Hall President / General Manager Brown's Manassa... Read more

All Comments (1)
Service Rating Fast and Friendly Service By TalbertJ on 03/20/17 02:38:21 PM PDT
Recommend this dealer? Yes

I was greeted immediatley upon entry into the service department. I was checked in right away and my car was completed in the promised time and at the quoted price.
Read the full review

Dealer Response

We are committed to providing top quality service and I am ecstatic to hear that your experience reflected this dedication. I appreciate the time it took for you to give us this feedback. At Brown's Manassas Subaru, we value our customers and we look forward t... Read more

All Comments (1)
Service Rating Brown's Manassas Subaru By wolfefan on 03/20/17 10:35:15 AM PDT
Recommend this dealer? Yes

I appreciate the friendliness of the staff. The waiting area is comfortable and the work was completed in a reasonable time.
Read the full review

Dealer Response

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable facilities as well as friendly and timely service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Patri... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT