Jerry's Ford of Leesburg
Customer Reviews of Jerry's Ford of Leesburg
Factory ordered a new Ford Maverick from Jerry's Ford
byon 02/09/2024
Jerry's Ford took my order back in July for a new Ford Maverick truck to my specs, at the published MSRP. The truck arrived in late January, the way I wanted it, and with no extra charges or hassle. Everything went smooth. No complaints about this dealer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Factory ordered a new Ford Maverick from Jerry's Ford
byon 02/09/2024
Jerry's Ford took my order back in July for a new Ford Maverick truck to my specs, at the published MSRP. The truck arrived in late January, the way I wanted it, and with no extra charges or hassle. Everything went smooth. No complaints about this dealer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Grateful Service
byon 04/30/2023
Excellent small-in-approach dealership with this customer in mind.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Quality Service
byon 03/16/2023
Exceptional staff and always quality work
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Exceptional Service Dept
byon 01/26/2023
Had my F350 6.7 serviced, new tires, alignment, and synthetic oil change. The Customer Service Reps are exceptional, quality work always, and they don't try and upsell you unnecessary services.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Kinda Sleezy!
byon 08/08/2021
We purchased 4 cars from Jerry’s. Last year we brought one of them in because the transmission was acting funny. It was under warranty. The drive it, claimed it was fine, and charged us $142. Fast forward to last week. We brought it back in with the same problems. They did a full analysis and claimed we now needed a new clutch for $1,790 and it’s now out of warranty. I declined and they charged me another $142. Smells fishy to me.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Jerrys Leesburg Ford
byon 03/15/2021
Friendly customer centric service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2020 Transit Connect
byon 07/21/2020
I was in and out with my new van. Easy, and good service at Jerry's Ford
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mr. Martinez
byon 09/28/2019
Professional, courteous, and done right.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2019 Fiesta ST
byon 06/12/2019
My car buying experience was quick and easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Jerry’s Leesburg - 2016 Ford Explorer - driver pillar bezel came loose
byon 11/23/2018
The driver pillar bezel (plastic panel with access push buttons) came loose at the top (attached with double stick tape of all things). Covered under 3 year bumper to bumper. Service desk associate Susan was great and got it replaced same day while I had the vehicle in for safety inspection. The folks a Jerry’s are wonderfully helpful and make me feel like my business really is important to them.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Easy purchase
byon 10/26/2018
I have bought many vehicles over the years, and this experience may have been the easiest. The entire process from walking in the door to driving away was organized, well explained and easy. I didn't feel like I was "yanked around" once which is often the case with buying a new car. This was the first time buying from them, and I'll use them again in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
F250
byon 08/21/2018
Great dealer easy to work with best prices
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Loyal Leesburg Jerry's Ford Customer
byon 08/17/2018
I dropped my 2016 F-150 off for new brakes all the way around and oil change/tire rotation. I got a call a couple hours later saying my truck was ready to go. I was told the brakes were fine, with plenty of life left in them. I've got almost 26k miles on that truck, and these are the original pads. I was told they are in great shape, and I should get upwards of 50k miles out of those brakes! Most other places would have replaced my brake pads, simply because I asked for it to be done, and happily taken my money. I'd have been none the wiser. The fact that the service department called to let me know there was no reason for me to spend money now really impressed me. I bought this F150 new from Jerry's in 2016, and bought my son a used 2013 Focus about 18 months ago from Jerry's, and every time we've brought either vehicle in for service or maintenance the service department has been wonderful. I have never felt like they have tried to take advantage of myself or my son. Good job guys!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
My new lifetime dealership
byon 07/22/2018
Great customer service, trustworthy salesmanship, smooth and efficient buying process, clean and modern dealership with knowledgeable salesmen.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Jerry's Ford Dealership and Service
byon 07/04/2018
Best people to deal with and knowledgeable techs
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
My New Ford Escape Titanium
byon 06/26/2018
It was a pleasure to do business with Jerry's Ford . I am a repeat customer, and the reason for this is because you can't get a better price any were else. I made the trip to Jerry's a 2 and a 1/2 hour drive from my house. I came home with my new car and I love it. This is my 3rd Escape and it will not be my last. I highly recommend them to you. My salesman was Tommy Schwietz he is a very easy going person and made me feel right at home. I can't say enough good thing's about him or the dealership. You won't be disappointed. You can check out other dealers but you will find that Jerry's has the best price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 09/03/2017
Very quick in and out. Got the work done and explained everything to a tee. Very pleased and will continue to get work done there. Joshua was fantastic and really went above and beyond to check all my questions and get answers on just a routine service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
BEWARE SCAMMERS
byon 05/06/2017
If I could give zero stars I would. I received a mailing offering great incentives to go in today and trade in my 2014 Ford Fusion Hybrid Titanium for a new one with a lower payment and an offer which would have been a great deal on my Hybrid that would pay it off and then some. I love my car and had no reason to even trade it in unless they made it worth my while. I let them know this up front. Well the 19K+ they said I could get for my car was bologna. Because I drive more than 10K miles per year they take of $.20/mile.. Fine so now that brought us to 15K for my trade. I missed the fine print but reasonably understood... not a deal breaker... Online you can see that there are some great incentives/rebates if you buy another hybrid or the Energie vehicle.. The Energie are the hybrids with the all electric option for short distances of up to 22 miles. Online after rebates they were like 27K... They bring me a piece of paper telling me that I can get 0% financing for 72 months which they claim was "better for me" than taking the 8K instant rebate. I am a Financial Consultant and they are telling me what would be better for me. Telling me it's better for me to finance 35+K than to pay 27K at 6.7% (when I know I can refinance or make additional payments). No, at the end of the day it's better for me to pay the 6.7% and end up paying around 31K after all payments and interest than to take their 0% for 72 months and pay over 35K. Then they say that all the incentives they were offering in the 'invitation' were 'already taken off the price'--- BOLOGNA AGAIN!! All schemes to get you in the door. I then asked for a detailed breakdown of the figures he was showing me and I kept getting his scribble on the back of a piece of paper. Nothing formal showing a detailed breakdown of costs, rebates, tax, tags, license and whatever the hell else they throw in. I told him that everything he was showing me was to benefit HIM and not me and that if he wanted to sell me the car he better stop with the bullshit.. He kept feeding it to me so I walked out. I was ready to buy the car with the ADVERTISED REBATES and incentives and somehow those got thrown out the window. I don't NEED a new car but I was willing to consider it if they made it worth my while. They haven't made anything worth my while and they wasted my time. My first experience buying my 2014 there was good but now they are out to get you and are not transparent or even professional for that matter. If they would be honest with the bottom line from the beginning and show a break down on costs, etc. ( be transparent) instead of scribbling on paper, they could have had a return customer today. Instead I WILL NEVER buy another car from them again and I will be sure to make sure that all of my friends and family know what they are really about. My husband bought a car next door at the Toyota dealership a month ago and we had a wonderful experience there! BEWARE OF JERRY's FORD!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
great service
byon 04/13/2016
The service was on time and everything was perfect
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fantastic car buying experience
byon 04/09/2016
Fantastic car buying experience at Jerry's Ford in Leesburg VA. The salesman (Brian) was a pleasure to work with. Honest and no pressure! Fair, no haggle pricing!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Simple, no runaround
byon 04/04/2016
I inquired about a 2016 Ford Fusion Hybrid through a link on the Edmunds site and asked for the best deal they could offer on the vehicle. I also requested similar breakdowns from 4 other dealers on similar vehicles. The staff at Jerry's Ford came back with a solid initial offer that was competitive with the other dealers, but it took some time haggling with the others to get them there. Additionally, I wasn't dead set on whether to keep or trade in my older truck but they were able to make a fair offer and I ultimately chose to trade it in. Their honest, straightforward approach just left me feeling much more comfortable making a deal with them versus the other dealers that required a bunch of back and forth to get to a fair deal and I closed on a vehicle yesterday. I always recommend shopping around, but absolutely recommend including them in your search.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
When you visit Jerry’s Ford in Leesburg, VA you will experience our experienced staff. We are committed to your satisfaction and strive to exceed our customer’s expectations. If you are looking for a new Ford or Pre-Owned vehicle in the Washington DC area, stop into our dealership and let us help you find the car you have been looking for.
Let an expert from our sales team go over all the great features of a new Ford car, truck, SUV or hybrid. You will find that we have a vehicle for every need. From getting around town in a fuel-efficient vehicle to hauling equipment or kids, we will find you a vehicle that suits your needs. The service you will receive at our Ford dealership, serving the Leesburg area, will be 2nd to none. Call to speak to one of our many friendly salespeople, or stop and see us at 847 East Market Street.