Jerry's Ford of Leesburg
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Dealership Service Review
service Rating
Good service
Written byon 01/17/2016
Service was good... the only two comments for potential improvements are:
1. While you are in building mode, it would be good to post a temporary sign on the "back" of facility entry from the road...right now it is a guess where to turn right into your facility before you reach the dead end
2. Car went in for fixing a recall issue...originally informed of approx half day timetable...when we got to shop, were told it would be more like two days...turned out not to be a major issue since we had a loaner, but made plans to leave town based on the original estimate
Overall, this service experience was good
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No