Service Browns Leesburg Hyundai Car Dealership Leesburg Virginia | Edmunds
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Browns Leesburg Hyundai Service Reviews

  • 325 E Market St
  • Leesburg, VA 20176 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Suv By Paulzapp on 01/06/17 02:36:40 PM PST
Recommend this dealer? Yes

On time,extra buffing on minor scratches curtious wirk done in a hour,explained all the details given Great coffee machine easy chairs for watching and waiting
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Dealer Response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Oscar Morgenstern | oscar.morgenstern@brow... Read more

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Service Rating Persistence paid off By StevenZecola on 01/06/17 02:00:46 PM PST
Recommend this dealer? Yes

Proactive service solved the issue. The service advisor had to work with the corporate folks in California to get a resolution favorable to the customer -- and he succeeded (beyond the call of duty).
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Dealer Response

Your great feedback truly made our day, Steven. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many yea... Read more

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Service Rating Brown's Hyundai Review By masewell2 on 11/28/16 03:36:39 PM PST
Recommend this dealer? Yes

Jason was very professional, complete, and very timely with notifications, and explainations. Car was done ahead of time, and washed inside and out without asking!
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Dealer Response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Oscar Morgenstern | oscar.morgenstern@brownscar.com | (703) ... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Car computer working better now By Bill_G_Nova on 03/16/15 07:00:33 AM PDT
Recommend this dealer? Yes

Knock on wood, it seems that you fixed the sporadic problem that the car had. Also I really, really liked the vacuuming and window cleaning. It makes it really fun to drive our Hyundai.
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Dealer Response

Thank you for this excellent review. We are pleased to have helped you service your car. It is so great to hear that you were satisfied with your visit. We look forward to giving you the same great service next time we see you. Take care and happy driving. ... Read more

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Service Rating Great Customer Service By Felcia on 03/03/15 08:31:19 AM PST
Recommend this dealer? Yes

When I first walked in and explained my issue with my Key Fob, I was told that it could be reprogrammed at my expense. When I further explained that the problem was caused at another dealership, and was no fault of mine, the manager immediately said that as a sign of "Good Customer Service," he woul...
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Dealer Response

Our team works incredibly hard to exemplify the Brown's Leesburg Hyundai’s commitment to customer service and we're so thankful that your time with us was well spent. We appreciate the time it took for you to give us this feedback. We look forward to seeing y... Read more

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