Wynne Ford
Customer Reviews of Wynne Ford
Blue F150
byon 07/17/2023
Good price. Had the truck I wanted already on the lot.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Blue F150
byon 07/17/2023
Good price. Had the truck I wanted already on the lot.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Tailgate delima
byon 08/04/2018
A huge thank you to this dealership!! While our family was traveling we ran into trouble with the tailgate of our Ford Raptor opening. The staff here was more than willing to help despite the service department being closed! Our issue was resolved and we were able to enjoy the rest of our vacation.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service & staff!
byon 05/24/2018
Keith Hatchett was great and easy to work with! I love my new ford fusion!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Happy I bought here...
byon 05/09/2018
I was really pleased with my last service except for a lack of attention to detail in the removal and replacement of my inspection sticker. I understand that the state has mandated that they be moved from center to far left: however, when mine was relocated, the technician did not clean the adhesive off the center, and left sticker "crumbs" on my dashboard. Other than that, fast in/fast out and very courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 04/03/2018
Always a pleasure to have my vehicle serviced by Wynne Ford!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Thank you!
byon 03/27/2018
Hunter was AWESOME! He was very personable and made us comfortable the entire visit. I would recommend Hunter as a Salesman to work with to anyone. Mike the Internet Manager was very helpful with his communication also. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Multiple mishap madness
byon 03/20/2018
I will never recommend this service center to any customer. First, WynneFord had our car for multiple days to diagnose an issue with the transmission that is currently under warranty through Ford. When we had our car returned, we were charged 105$ just to be told nothing was wrong when it was clearly stated on the receipt that there was issues. After calling the service departmart and speaking to a lady about the unprofessional writing that listed the issues with the Car she had no answers except to bring it back in. My husband and I then went straight to WynneFord to speak with the service manager who was extremely polite. We all came to a conclusion and he then asked us to drop off the vehicle the next day so he could substitute a rental During the duration of our car being in the shop. He also assured us that we be reimbursed for the money that was spent with no further charges being made unless it was not covered by the warranty. Well today, when james brought his car to the dealership the service manager completely switched up his word and wanted us to leave the car there without any sort of transportation. I am active duty in the military and my husband is a boss for a roofing company, having only one vehicle is not an option for us with our conflicting hours. I truly hope this review is achknowledged by WynneFords service department and they realize I will be in contact with higher ups due to the unprofessionalism.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Purchase of my 2018 Escape
byon 02/10/2018
I had a great experience with Scott Richardson and John Goad. They walked me through the process of buying my Escape and took the time to sit with me and show me the different functions that came with my vehicle. They addressed all my questions and concerns.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Certified preowned a bunch of crap
byon 11/01/2017
I bought a truck from Wynne ford in April. I paid $1900 extra for CPO to get free tires,oil changes etc for life. After getting the truck and driving for a month the tires were not safe to drive on wynne ford refused to change them cause they were not down to the wear bars. Finally after repeated heated discussion they finally replaced the tires. Now I have put 6500 miles on the truck at approx. 27500 miles on truck. The truck has been driven through mountains doing a lot of towing and the oil was BLACK. So needing a oil change I asked them to change the oil they refused saying they wouldn't change it till 30000 miles. Sorry I take better care of my vehicles than that. I have had nothing but issues dealing with Wynne ford. This letter along with pictures of the oil will be sent to the BBB, Edmunds reviews, Yelp Reviews and Directly to FORD motor company. I have found your Service Dept to be inferior to any other ford dealership I have ever dealt with.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Great Buying Experience!
byon 06/07/2017
I had a great buying experience at Wynne Ford. I saw a used 2016 Mustang with low miles on your internet site, and the price was right in my range. Chris in used car sales was exceptionally professional and personable. He did a great job taking my through the buying negotiations and was quick to answer all my questions. I also met with Melinda and although I did not purchase any extras, she was very knowledgeable about all the products and was very nice to talk to. Lauren got all the financing done extremely quickly, and I did buy the extended warranty. She, along with all the staff that I encountered were all very cheerful, friendly and professional. I would recommend stopping at Wynne Ford to all my friends and co-workers. Great prices and even better employees! Thank You, and by the way, the Mustang is perfect!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Loyal Ford Customer
byon 05/09/2017
It was a great experience. However, when doing a check of everything, I thought you would have caught the battery issue. But the service team is always great and friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Long time satisfied Wynne customer
byon 05/01/2017
Thanks to Dave Kruger and the maintenance techs for always treating me and my trucks well! They make me feel like my vehicles are getting the attention they need for things I may request or things they find along the way. Dave always treats us with professionalism and courtesy and he's one reason I continue to return to Wynne over all these years.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 04/26/2017
As usual the service was excellent, great communication with the staff. Great shuttle ride. Everything was good.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
I loved my Wynn Experience
byon 04/17/2017
Keith was pleasant do deal with and very knowledgeable about the inventory.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Customer service and attention.
byon 04/14/2017
I received great customer service from BOB at the quick lane office. I receive many thanks for being in the Military from him and other employees. He help me get several rebates I did not know about. I appreciate everything. The technicians were great as well and took good care of my truck. This is my only place I bring my F150 Harley Davidson Edition truck and my wife's Escape.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Anna Rife
byon 04/13/2017
I was very pleased with my sales rep, Marvin Smith, as he made me feel at ease and didn't allow the process to take long as I have dealt with other dealerships in the past. With a busy day ahead, I was glad to get the trade done as quick as I did. I went back in the dealership a week later to pick the color of my special ordered seats and Marvin made it a point to come say "hello" and sit with me until the rep arrived regarding the seats. I will definitely return as continued customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service, great staff, great vehicle!
byon 03/24/2017
It was an absolute pleasure to lease my new car at Wynne Ford. From John Goad who provided EXCELLENT customer service, to Hunter who drove me around the parking lot to find where I had parked my car to Jim Gordon who was a pleasure to deal with regarding my lease....you have a great team at Wynne!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 01/06/2017
Great work was done on my car as well as great customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Wynne Ford
byon 12/10/2016
This is the 2nd car I purchased from Wynne Ford and Keith Hatchett. Mr. Hatchett is very helpful and courteous. I recommend Wynne Ford and Keith for anyone looking for a car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
It's definitely a wynne!
byon 11/30/2016
Great people with a positive and friendly atmosphere. One of the few dealerships that is more than about the money. Highly recommended.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Outstanding from every aspect!
byon 10/03/2016
Professional and personal service from all involved. I'm not sure how it could have been any better. If the truck is as good as the people then it should last a very long time.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes