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Pohanka Nissan of Fredericksburg

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Customer Reviews of Pohanka Nissan of Fredericksburg

14 sales Reviews
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5 out of 5 starssales Rating

Outstanding!!!!!!!!!!!!

by Jeff on 03/09/2020

Love the experience that me and my wife had on Saturday. Awesome service.Understood our needs gave us No pressure options...can't wait to do this again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

best sales staff around

by Zammas Family on 11/25/2019

we didn't have one amazing salesperson, we had 4. we purchased one car a couple years ago with them, came back to trade in a car bought at a different Nissan THEN decided to upgrade the originally purchased vehicle too! call us a Pohanka Nissan FXBG family!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Purchase of New Maxima

by David if Stafford on 09/23/2019

Outstanding experience at Pohanka Nissan of Fredericksburg! From the sales staff of Keyahna and Bert, to the Finance Director Matt, to the personal attention and assistance of the Sales Manager Tim Pohanka, Jr., they were all highly professional and courteous. They gave me a great deal and enabled me to drive off in a brand new beautiful Nissan Maxima Platinum in my favorite color (blue with a pearl coat) in really no time at all. They got me in the door, took care of me quickly and effortlessly, answered all of my questions, and did so in a very professional and courteous manner. Thanks to Keyahna, Bert, Matt, and Tim! I highly recommend purchasing your next car or truck at Pohanka Nissan of Fredericksburg!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best customer service in the area

by Ashleym88 on 06/06/2019

We just bought a car from Pohanka last week. Esme was our sales person, she was very helpful and patient when I couldn't decide on what car I wanted. Their customer service was way better than any of the other car dealerships I went to. I would highly recommend Pohanka.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Service

by Mikey327 on 03/18/2019

Kingsley and Shaindale were amazing. Got me into the car I wanted a Nissan Altima. It was the best buying exercise ever at a car dealer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Happy Customer

by EricRosie on 08/04/2015

John was great to work with. He was knowledgeable and helped me with my car buying decision. Everyone at Pohanka Nissan that we met were nice and made us feel like family. I'm extremely happy with my new car too!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Donnie Youman is the MAN!!!

by Mrs_Dennis73 on 07/27/2015

I'm so happy and excited about my 2015 Rogue and Donnie made it all possible. He helped get our APR cut in half and help me pick out a color that matches me perfectly!!! If you are looking for a vehicle and a NISSAN is what toy like go see Donnie!!! You'll be especially happy you did Thank you Donnie!!! Stellar!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Carlos Creamer is the best!

by KandL1990 on 07/25/2015

We recently purchased a 2016 Nissan Maxima from Pohanka Nissan of Fredericksburg. Carlos Creamer was our sales person. We can't say enough great things about Carlos and this dealership. We would definitely recommend Carlos and Pohanka Nissan Fredericksburg to anyone in the market for a new car. They have won our business and we will return next time we need a new car. From the moment we walked into the dealership until we drove away with our new car the following weekend, they were all class. Carlos was extremely honest, patient and helpful. He got us the car we wanted at a great price. We were hesitant about going through the new car buying process based on previous experiences, but Carlos made it a pleasure. In addition to Carlos, Cathy Fritzges, the Finance Director, and Nate Hogarth, the Service Advisor, were super. Extremely knowledgeable; Cathy walked us through the entire paperwork process and Nate gave us advice and readily answered all our questions. They are a wonderful group of people. You can't beat their inventory, price, and customer service/satisfaction. On a scale of 1 thru 10, they are 11s! K&L, Alexandria VA

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

They made is so easy

by Mogden1967 on 08/11/2013

They were fantastic. Stay with me every step of the way, all the way to handing me my keys before I drove my new Nissan Versa SV out of the lot.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

worst new car, rip offs

by mprice4 on 04/06/2013

Was told they stand behind their cars. I took car in 3 times for really bad brake noise. (Sounds like a tractor trailer) after the 3 rd time they told me nissan was aware and I would be called when they find a fix, This car was purchased new and should not have brake problems already. had to go up there 3 times to get my tags and my 2nd key. was told tags was fed-x by the manager(DON) was told all dealers a ve samr deals (NOT) Manager will lie to get a sale and wants the buyers to think HE(DON) was doing us a favor.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Excellent Service

by nissanlover4 on 11/29/2012

I was on the internet looking for a Nissan and I came along the Pohanka website. After submitting my information I quickly received a call from a young lady named Brittany W. She was very helpful, professional, and respectful. She set me up an appointment and the next thing you know, I am a proud new owner of a brand new Altima! I love my new car and I am a forever loyal customer to Pohanka.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Son thrilled with first car buying experience

by ladygirl3 on 11/27/2012

My son recently bought his first car from Pohanka Nissan in Fredericksburg, VA. Both Hank W. and Don G. were very patient with him (and us) and stayed with us through the whole process until we found the perfect car at the perfect price. After that, Matt H. helped my son find financing through the Nissan Co. and now, months later, my son is still thrilled with his car, and is right on time with the payments. Thank you Hank, Don and Matt, for making my son's first car-buying experience a good one.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Great Salesman

by momandmeg on 11/26/2012

Tim made this a very easy experience. usually i dread buying a car but he made it a enjoyable to do so. would definally buy from tim again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Purchase is as easy as 1,2,3

by Dianab123 on 11/17/2012

I've never had such an easy time purchasing a car. From an internet inquiry to keys in my hand, it couldn't have been simplier. The staff at this site are wonderful. Jerry B., John S., Tim G. and Matt H. were all very responsive to my many questions. I never felt rushed but the process was quick. Very efficient dealership. From the General Manager down, the people here are super. This is a great place to buy a car. I love my Nissan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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