Beyer Kia Falls Church
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Dealership Sales Review
sales Rating
Subpar Service
Written by 06/21/2017
onMy sales person Heidi was great. Unfortunately her boss almost ruined it for her. I noticed the car had scratches on the mirrors. The manager said he could have it fixed. When I picked up the car, the mirrors looked like white out had been applied. The job looked very unprofessional. I explained my concern to the manager, his demeanor was nonchalant and unapologetic. He even offered me a bottle of paint for the future. That was absurd. If I knew how to paint a car I would have fixed the mirrors myself.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable