Service Ted Britt Ford Fairfax Car Dealership Fairfax Virginia | Edmunds
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Ted Britt Ford Fairfax Service Reviews

  • 11165 Fairfax Blvd
  • Fairfax, VA 22030 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Great Service! By LAMJSMJ on 08/02/18 06:26:37 AM PDT
Recommend this dealer? Yes

Had great service getting my car inspected. Very fast.
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Service Rating It doesn't get any WORSE! By DPITTS100 on 07/31/18 06:43:30 AM PDT
Recommend this dealer? No

Nighmare! The service staff was rude and condescending. While on the phone, every person I spoke to in the service department spoke over me and interrupted me. When I was finally given the opportunity to speak, the head of customer service snickered and guffawed at my comments. ANY time I disagr...
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Service Rating F150 Service. Ted Britt By Telch11 on 07/10/18 04:18:17 AM PDT
Recommend this dealer? Yes

Excellent service! Making the appointment was easy. Brian, my service representative took excellent care of me and my vehicle. Times were accurate and the work was flawless.
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Service Rating 75K Mileage Service By jhalstr on 05/22/18 05:15:35 PM PDT
Recommend this dealer? Yes

I went in to get my Ford Fusion (Hybrid)'s 75K Mileage service. The folks at Ted Britt were very professional and clear as to what was covered by the service and what they found needed to be fixed/
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Service Rating Another unhappy experience By primeauxlisa on 05/21/18 11:36:24 AM PDT
Recommend this dealer? No

I paid for Ted Britt for life and now I wish I didn't. I get treated very poorly. This time check in was so so. When I was told (finally) that my car was finished I was told to wait in the parking lot. No one else had to. So I waited close to ten minutes outside for my car. I had to go back inside t...
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