Service Rosenthal Fairfax Honda Car Dealership Fairfax Virginia | Edmunds
Print | Edit this listing

Rosenthal Fairfax Honda Service Reviews

  • 11020 Fairfax Blvd
  • Fairfax, VA 22030 (map)
  • (888) 301-1472
  • Chat with Dealer

Service Reviews

Sort By:
Service Rating Fixed a problem with electrical tape By Yogaminny on 02/16/18 09:20:48 AM PST
Recommend this dealer? No

My car stalled on Monday and needed to be towed to Honda. The Honda Roadside Assistance that I purchased was useless and I got rid of Triple A because they made it sound like it was all I would need. My fault. My car stayed at Honda all day Tuesday and they told me that a fuse was blown and said it ...
Read the full review

Service Rating worst customer service on service center. By Bobpok11 on 10/18/17 08:18:10 AM PDT
Recommend this dealer? No

I bought car but when you go for servicing worst customer service. Kendall jackson, worst. Honda need some experience people for customer service. Worst experience.
Read the full review

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Lied about repairs needed By idebug on 03/12/13 01:59:22 PM PDT
Recommend this dealer? No

I took my car into Fairfax Honda to get a recall taken care of and to get an estimate on maintenance service. The estimate came with 2 separate estimates. But there was an item on one list that is an overlap of a service on the other estimate. So that was a double charge for almost the same maintena...
Read the full review

Service Rating Very difficult Staff By jclefer on 11/04/09 12:00:00 AM PST
Recommend this dealer? No

My wife's car has had some issues. Previous dealers were very helpful. This last week a plastic cover on the passenger's front side came off while the car was parked. Seeing as her car had <8000 miles and was less than a year old I told her to take it to the dealer. I thought that this would be a...
Read the full review

Service Rating Abhorrent Customer Service By bwcamischief on 07/20/09 12:00:00 AM PDT
Recommend this dealer? No

The staff lied to us about the part being in, took almost a month to install it, and then had the gall to return the car without completing the work they had promised.
Read the full review

ADVERTISEMENT
ADVERTISEMENT