Rosenthal Fairfax Honda Car Dealership Fairfax Virginia | Edmunds
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Rosenthal Fairfax Honda Sales Reviews

  • 11020 Fairfax Blvd
  • Fairfax, VA 22030 (map)
  • (888) 301-1472
  • Chat with Dealer
Sales Rating:

What A Major Difference One Impressed Customer!

Written by law4life on 09/06/17 06:06:50 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I cannot express how wonderful this dealer is to do business with! What a massive difference! I purchased a 2017 Honda Accord Touring at another dealer. Two weeks later I was in a terrible accident and the car was deemed a total loss. I did not want to return to the previous dealer as the whole buying experience there was a nightmare! GEICO recommended Fairfax Honda and I cannot say enough or express enough how great this dealer and its staff truly is! I wanted another 2017 Accord, and with the 2018 due to release this month they held a unit for me while my insurance company settled with AHM finance. My sales person John Balkenbush actually delivered my vehicle. My totaled one I was just handed the keys by the "other dealer". John actually taught me things about my car I didn't even know about. The whole process from signing to driving away was about 1 hour! They expressed compassion over my situation, worked with me, and my new car was delivered with a beautiful showroom look! Thank you to the entire staff for all that you did, and especially John for showing me cool things I had no clue about! John really knows his Honda products well! I would highly recommend this dealer to anyone, and definitely John as there salesperson if you really want to know all there is to know about Honda!

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable Did the dealer honor all commitments made? Yes

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