What A Major Difference One Impressed Customer!Written by law4life on 09/06/17 06:06:50 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I cannot express how wonderful this dealer is to do business with! What a massive difference! I purchased a 2017 Honda Accord Touring at another dealer. Two weeks later I was in a terrible accident and the car was deemed a total loss. I did not want to return to the previous dealer as the whole buying experience there was a nightmare! GEICO recommended Fairfax Honda and I cannot say enough or express enough how great this dealer and its staff truly is! I wanted another 2017 Accord, and with the 2018 due to release this month they held a unit for me while my insurance company settled with AHM finance. My sales person John Balkenbush actually delivered my vehicle. My totaled one I was just handed the keys by the "other dealer". John actually taught me things about my car I didn't even know about. The whole process from signing to driving away was about 1 hour! They expressed compassion over my situation, worked with me, and my new car was delivered with a beautiful showroom look! Thank you to the entire staff for all that you did, and especially John for showing me cool things I had no clue about! John really knows his Honda products well! I would highly recommend this dealer to anyone, and definitely John as there salesperson if you really want to know all there is to know about Honda!