Virginia Dealerships - Fairfax Kia of Fairfax Virginia
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Fairfax Kia Sales Reviews

  • 10601 Fairfax Blvd
  • Fairfax, VA 22030 (map)
  • (888) 799-3273
  • Chat with Dealer

Sales Reviews

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Sales Rating Pleasant buying experience Written by Romans12two on 05/25/15 09:58:43 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just bought a Sorento this weekend, and had a pleasant buying experience working with David. He was patient and not pushy, even months before when I started casually scoping things out. He sent appropriate "I'm here to help" email reminders as time passed as well. The dealer valued my trade simil...
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Dealer Response

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that David and the rest of our team provided you a... Read more

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Sales Rating Sorento Purchase Written by scrpuckref on 05/20/15 10:50:47 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

No pressure - very good prices - polite, considerate personnel and management - helpful suggestions - patient as we considered offers
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Sales Rating 2015 Kia Optima Lease Written by justyna on 11/30/14 07:02:30 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a great experience leasing my KIA from this dealership. I was able to get a great deal and I'm very pleased with the car. Our salesman Johnny Blake was phenomenal, I would highly recommend seeing him if you're considering getting a car from this dealership. Overall A++ experience
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Sales Rating Danger - highest processing fee in the area Written by semperfi1967 on 08/25/13 05:04:15 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

At $499, this dealer's processing fee is absurd. Processing fees are a rip off anyway, but $200 is more typical. When the sales guy put the agreement in front of me with the $499 processing fee, I walked out.
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Dealer Response

Thank you for taking time to get in contact with us. We're sorry to hear that you found our processing fee to be less than desirable. Because we value customer service, if there is anything you feel we can improve on or anyway to help you out with your situati... Read more

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Sales Rating Defective Used Car Written by MD_Businessman on 02/23/13 12:05:29 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Bought a used work vehicle from this dealership, and purposely negotiated a 30 day warranty in the event of defects not seen before leaving the lot. The very first day, there was a distinct burning smell within the cabin when you come to a complete stop. Checked under the hood, but there was no vis...
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Dealer Response

I am terribly sorry to hear about your mishap with your vehicle leak. If you wouldn't mind contacting me, I would love to speak to you further about this matter so I can try to better understand what happened and how we can make it right. Once again, I apologi... Read more

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