Bad Customer ServiceWritten by David_L on 04/09/14 01:06:04 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes
I bought a Santa Fe Sport and have been having problems from day 1. Two months after purchase, Fairfax Hyundai said they were going to replace the engine with a brand new one to solve my problems. One week later, I had a remanufactured (i.e. "used") engine in my two month old Santa Fe. Now my gas mileage sucks and they're telling me to go to arbitration if I don't like it. Talk about a HASSLE! That's not what I call good customer service.